This machine is for a child and i am afraid that she will get her finger caught under the needle. can i purchase some kind of attachment to prevent this from happening?

Cut the thread to the needle with scissors.
Raise the needle out of the way.
Remove the thread with needle nose pliers or tweezers.

Quite possibly the machine has been knocked out of time. May need to be taken for service.

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you need to oil the machine and perform maintenance on it,did you oil it??,did you read your manual and figure out what preventative maintenance you need to do?? Customer Support

try changing the needle
make sure the thread has not come off the thread take up lever
try turning the bobbin the opposite way

Make sure nothing has either gotten stuck/caught/jammed somewhere inside it. Insure that the thread stays attached to the needle. Or the material you are trying to sew/stitch may be too thick.

try rethreading the machine top & bobbin
change the needle--flat side to the back of the machine, make sure the needle is the right one for the fabric being sewed
clean under the needle plate & in the bobbin area for lint or theads

change the needle
clean under the needle plate & in the bobbin area for loose threads & lint
rethread the machine top & bobbin

are you doing embroidery? if so turn off jump stitch cutting if possible. is the machine threaded correctly (pull needle thread out of machine and thread again with presser foot raised.

check for foreign matter in needle tension assembly. ensure there is sufficient needle thread tension.

the thread you see caught up underneath the fabric will be needle thread and indicates insufficient needle thread tension or something preventing the needle thread from being pulled up into the fabric (maybe a damaged bobbin case, or bobbin case position finger, or damaged needle plate hole).

goodluck,
scott

Good morning,

Unfortunately, if the needle bar is not attached to anything, you'll need to return it to the dealer you purchased from for a repair/replacement (depending on how long you've had your machine). If the needle bar has become detached, it is not something that you can easily repair yourself (re-timing the machine may be necessary).

If you did not purchase from a machine dealer, and your machine is no longer under warranty, you'll need to check with the store you purchased from regarding their return/replacement policy. If they cannot take care of the problem, you'll need to find a local sewing machine dealer who will. Most authorized sewing machine stores have technicians who can work on just about any machine - and many do not charge for just taking a quick look to determine if it's an easy fix.

Sorry we don't have a better answer - that you can take care of yourself - but sometimes things happen that just require a professional tech to look into.

Good luck,
Kim & Linnette