Janome Sewing Machines - Recent Questions, Troubleshooting & Support


ever think of the dealer where it was purchased

Janome Sewing... • Answered on Apr 30, 2021


you said it has been in the shop twice do you think that may be they did not check the circuit board out I think it might be in the timing or the board

Janome 11000... • Answered on Apr 24, 2021


You may have already got it fixed or just don't use needle #1. If you have hit a hoop it will cause this. Take the front cover and top off the machine. At the top of the 4 needle bars there is a screw. Look to see if the screw on needle #1 is lower than the rest. You should be able to compare with the other 3 needle bars. Loosen this screw and slide it back up even with the others. This lets the needle bar go lower and hopefully this will fix your problem.

Janome MB4 Four... • Answered on Mar 31, 2021


Do you mean that the needle goes up and down when you turn the hand wheel but not when you step on the pedal? In that case, your machine needs a new motor belt. I've seen some of these listed at E-bay. The service manual is available from ManualsLib, https://www.manualslib.com/manual/1075981/Janome-Memory-Craft-9000.html#manual . To remove the belt unit cover, see https://www.manualslib.com/manual/1075981/Janome-Memory-Craft-9000.html?page=4 . The belt is shown here: https://www.manualslib.com/manual/1075981/Janome-Memory-Craft-9000.html?page=18#manual . Warning: since this is a computerized sewing machine, you should have the service done by a sewing machine repair person. There are parts of the machine that may still be energized and touching the wrong spot could damage the machine. If you are skilled with this type of work, you can ignore the warning. I hope this helps. Cindy Wells

Janome Sewing... • Answered on Mar 13, 2021


This oiling and house keeping is IN ADDITION to servicing your machine(s) at least once every 18 months - 2 years

Janome Sewing... • Answered on Mar 05, 2021


If the manual doesn't call for oiling the machine, then the sewing machine has sealed bearings that do not need additional lubricant. Most computerized sewing machines do not need oiling by the user. I hope this helps. Cindy Wells

Janome Sewing... • Answered on Mar 01, 2021


All mechanical moving parts require lubrication and that will be detailed in the service instructions.

Janome Sewing... • Answered on Mar 01, 2021


Thanks guys

I remembered the fix!!

On the Janome MC 9000

To calibrate the touch screen

1. Turn off
2. on Sewing arm above needle there are a series of buttons
3. Hold down bottom 3 buttons
4. While holding turn on machine
5. Using scribe
6. Touch the centre of each + as it appears
7. It will go Centre bottom rh centre top lh as you select each + position it moves of it's own accord.
8. Turn off machine
9 Turn on and test.

Important sometimes this does not entirely fix prob!!
Simply do it again "Yahoo""
Some mechanics will try to tell U the screen is on it's way out
Bollocks just calibrate.
Thanks
CYA

Janome Memory... • Answered on Jan 31, 2021


I also have this model Angela and looking for a manual too though mine has the number 740881. Hopefully someone will come up with something for both of us. I've tried the Janome site and it doesn't have anything for the 694 - maybe it's getting too old like us.

Janome Sewing... • Answered on Jan 28, 2021


Be sure the needle is fully inserted and secured in the needle holder.

Thread according to machine instructions. Manually rotate handwheel to bring bottom thread to top. There should no interference of the needle and the rotary hook. If you don't fully insert the needle it may strike the hook.

Janome Sewing... • Answered on Jan 25, 2021


Contact Janome directly to request the manual.

Janome Sewing... • Answered on Jan 10, 2021


Would recommend taking it for service. Sounds like you may have more than one issue.

Janome Sewing... • Answered on Jan 10, 2021


It is a good idea to take the bobbin out and turn the hand wheel. Monitor the turning hook that goes around. See if there is threads or fabric stuck. Make sure the hook isn't cocked. The hook goes around in an indented area called the race.Make sure you put one drop of oil on the race.After this turn the hand wheel and try to notice if there is any changes to the resistance. If not you may need to talk with a professional for repair.

Janome Sewing... • Answered on Jan 02, 2021

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