After syncing my sansa e260 on my computer, as always, it restarted and said "refreshing database". However, this time, it would not load. It would freeze up at about fifteen percent.
I have searched for solutions: connecting it to the USB again, recovery mode, and letting it die then turning it back on. It will aknowledge these things, and try to load again, but it still gets stuck.
Try this;
Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.
http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
Best of Luck.
Yyutyu
Have you gone to my computer, right clicked on it and clicked format? if not, do that. and where it says the word FAT, click on it and change it to FAT32. then click format. if that doesnt work download the recovery tool from http://sandisk.com/Retail/Default.aspx?CatID=1532
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turning my sansa e260 on and it says refreshing database and then itjust showing the green lines running down
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