SanDisk Sansa e260 MP3 Player Logo
Anonymous Posted on Feb 06, 2008

Stuck on refreshing database...

Sansa was freezing on refreshing database...the screen is all blue and i cant reset nor turn it off always turn on so i did what zombie instructed but no progress...shoud i start turning it on then do the hold button then hold the rec??aint working coz the player turn on when i did it...

  • Anonymous Feb 07, 2008

    after my sansa infected by virus, i scan with AVG in my PC. All virus are remove from my sansa...after that, when i turn on my sansa, it's refreshing,and stuck .....and then, the display to be a black .... but,the power still on... I can't do anything...This device cannot be detected from my PC.....Dammit! what should i do?...and no sansa service centre in my country (indonesia),because i bought it in Saudi Arabia....

  • Anonymous Mar 31, 2008

    sansa was freezing on refreshing database...the screen is all blue and i cant reset nor turn it off always turn on so i did what zombie instructed but no progress...shoud i start turning it on then do the hold button then hold the rec??aint working coz the player turn on when i did it...

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Anonymous

That reset workd!! thanks!!!!!!!!!!!!!!!

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  • Posted on Feb 10, 2008
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Thank you, for the information.That is'nt working.because every time turn on ,same like that...i think the sansa need to be resetting..but how?

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  • Posted on Feb 09, 2008
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Sounds like it's froze and needs to be reset. -
Press to power on/off, enter menu, or hold 15
seconds to reset your Sansa.
Or-To reset the sansa = Hold down power button for20 seconds.

If that don't work let me know so i can try something Else?

P.S...Please rate accordingly
Thank You
Computerrep

  • Jean Sintulaire Mar 28, 2008

    I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
    http://www.sandisk.com/Retail/Default.as...

    The number for sandisk is 1-866-726-3475
    Please rate accordingly
    Thank you
    Computerrep

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This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

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