When we print several jobs or try to copy & especially scan jobs we will get a scanner error. We have uninstalled & reinstalled the software. The printer & everything still works just annoying to have to turn it off all the time.
Dear Sir/Madam,
We have the Toshiba 523. It completely does not work in copying, although it works in first time after turning on.
Unfortunately there is not any maintenance company and related services in here. It should be mentioned that the printer and scanner of the devise works properly.Thank you for your time and consideration.
Best Regards,
Amir Abdi
I m italian my inglish is not good... i solve the problem clean the guide of the carrel of the light... so i can run more easy...
Hello,
This sounds like a Scanner/Flatbed Problem. This series of printers have a known problem
with this component. The scanner is failing to initialize itself. The scanner
does need to be changed by an Authorized HP Warranty Repair Facility. It is
possible that it may be covered under an HP Extended Warranty program. See
repair information VIA posted Link.
Cheers!!
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I have the same problem
ANY fax recieved, copy job, or just sitting on the desk for 30 seconds, a "SCANNER FAILURE" appears and asks to be turned off and on again. No matter how many times we do as it asks, the result is the same.
the problem is the same error scanner turn off... but when i turn on there is the same problem...
scanner failure, turn printer off and back on, Still same problem
My printer keeps asking me to turn it off and on but the scanner error keeps coming back. I need to know what to do becasue it is paralyzing my operations. I can only print from my PC. I can't scan, fax, or copy.
When we print several jobs or try to copy & especially scan jobs we
will get a scanner error. We have uninstalled & reinstalled the
software. The printer & everything still works just annoying to
have to turn it off all the time. And the printer can not copy or scan. please help.gbenga from Nigeria
Dear Sir/Madam,
We have the Toshiba 523. It completely does not work in copying, although it works in first time after turning on.
Unfortunately there is not any maintenance company and related services in here. It should be mentioned that the printer and scanner of the devise works properly.Thank you for your time and consideration.
Best Regards,
Amir Abdi
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