SOURCE: Royal 10X confetti shredder
More than likely, there is a lot of paper debris jammed between the cutters and strippers. If you are handy, try the following.
Disconnect the power.
Disassemble the shredder from the lower bin to access the cutting head. Clear the head of all debris with a small screw driver or ice pick. Reassemble and oil the cutters with shredder oil, being careful not to get any oil on the optics. This should solve the sluggish problem. Oil on a regular basis, before every use.
SOURCE: Runs in reverse, but no on auto.
check and see if there is a jam of paper inside the unit or around the sensors
If you need further help, reach me via phone at https://www.6ya.com/expert/david_eb7ea98642566cc6
SOURCE: Shredder motor runs but won't shred paper. No
If the motor is running do the cutting shafts turn??? if not then unplug and open up the top to see if any gears are broken/stripped; give Royal a call at 1-800-524-0799 for parts and prices once you've located the problem.
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