Question about Kenmore 24032\24036 Top Load Washer

2 Answers

Leaking water My Kenmore 80 series started to leak water out the front. We tipped it up and it looks like it is coming from the big pump area. It is only 1 1/2 yrs old. What could the problem be. Is it expensive to have fixed. What is the Warranty on th product?

Posted by Kri75 on

  • Kri75 Oct 17, 2007

    Thanks for your help it was wright on.  We are having the pump fixed.  Due to not being good fixing stuff. Thanks for the details of your answer.  For the future I have found out that this model has problems with the pump all the time.  They still sell them from what I know I think that the company is making a poor choice to keep a product on the market that breaks after only 1-2 years.  WHAT EVER HAPPENED TO GOOD PRODUCTS.  It is not like bought the cheapest model out there.   Thanks for letting me vent and thanks again for your help.

  • mojogirl Mar 26, 2008

    My washing machine is only 2.5 years old and is leaking by the pump. You would think a washing machine would give you at least 10 years of service. My folks always bought kenmore appliances because they were built to last (mom's old machine lasted 20 years with regular maintenance. Now they seem to be built to end up in the dump after 5 years. Such a throw away world these days. Help...where can I purchase a new water pump? Your assistance is greatly appreciated.



2 Answers

Jeff Rockwell

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 5,911 Answers

The only pump on this model washer (if you've identified it correctly on your posting) is a small drain pump (usually white or gray plastic) located in front of the drive motor.  The pump is a sealed unit and is not serviceable.  It is not uncommon for them to crack or start leaking around one of the seams.  The part is fairly inexpensive (about $30) and can be replaced by simply removing two retaining clips and two hoses.  Double check to be sure.  If the pump is indeed leaking you must replace it.  To access the inside of the washer follow these steps:

1. Unplug washer.
2. Remove the console.  This is done by either taking the two ends caps off and removing a screw on each side, or sliding a putty knife under the front corner on each side of the console and pushing in a retaining clip to release it.  Gently lift the console up and lay it back, upside down, in its resting posting over the back panel.  Be careful with the small plastic hinges that support it.  They can break easily.
3. Look for two brass colored clips under the console.  Place a flat blade screwdriver into the groove of the clip straight down on top of the washer.  Push the screwdriver away from you and the clip will release.
4. Unplug the lid switch connector.
5. Open the lid of the washer and grab the front rim of the tub opening (DO NOT grab the tub itself).  While lifting from the back first, pull the washer machine case towards you.  The entire case comes off as one piece.

You now should have full access to the internal workings of the washer.  The pump is located directly in front under the wash tub.  It has to small clips that fit into keyed slots that hold it in place. Before you remove the hose from the pump, get rid of any residual water in the tub by using a wet/dry shop vac and attach it to the drain line.  Pull a vacuum and drain the water from the tub and hoses.  This will prevent the mess that usually follows when you try to remove the pump.  The pump replacement should be self explanatory.  Two hoses and two clips.  Make sure you get the hose clamps back on correctly and put the retaining clips back in to hold the pump in place.  You may have to manually rotate the motor shaft the get it to line up correctly with the slot on the pump.

Now putting the case back on can be a bit tricky.  Make sure you follow these steps:

1.  While looking down through the tub opening, place the front lip of the case UNDER the front mounting frame.
2.  Place your foot along the front edge of the case to hold it in place while you slowly lower it (front to back) onto the frame.
3. There are four small cleats that will insert into grooves along the bottom edge of the casing. Make sure they match up or the case will not seat properly and will rattle.
4. Once you have the case seated back into place, insert the brass clips into the slot on the back panel first, then push the other end into the slotted opening on top of the washer.  You may have to muscle this a little to get it back into place.
5. Once the clips are back in place, reattach console.

Now...the warranty you were asking about usually only covers 1 yr from DATE OF PURCHASE.  NOT the date it was delivered.  That is, if you did not purchase an extended warranty or service plan.  So...your washer is no longer covered under a manufacturer's warranty.  I do know the transmission should be covered for 5 years, however. It may be worth your while to go through your paperwork and/or call the manufacturer to make sure.

I hope you find this information helpful.  Let me know if you discover your leaking from somewhere else.  I can assist in determining a cause.

Posted on Oct 14, 2007



I took your solution to a Lady Kenmore Series 90. Spot on! WIth the exception of a few more obvious disconnections (3 small hoses for bleach/fabric softener/liquid detergent, and a few more electrical couplings), the fix was perfect. The pump was easy to find because it fits several different manufacturers machines. If you have to replace the 2 connecting hoses, they are a little harder to find, but not impossible. Pump cost about $50 from local appliance repair store, hoses about $20. Entire replacement time, including hoses (for someone who has never seen the inside of his machine before) about 1.5 hours.

Posted on Jan 21, 2008


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Kenmore 80 series washer leaking water from middle of bottom

if its coming from front middle..its most likely a water pump as thats where its located..
The best thing to do is remove the front off of the machine,,or raise up and lean over the washer and
look at pump...usually, they will have a sign of leaking...its easy to remove. it has two clips that hold the pump on..

Feb 01, 2011 | Kenmore Washing Machines

1 Answer

My Kenmore 700 series washer has been leaking water. When the tub is filling with water, water seems to leak along the front bottom edge of the machine in several areas. I'm left with a huge puddle of...

First ck to see if your water pump is leaking. It normally leaks when the machine is running not just filling. Also look at all the attaching rubber hoses under the machine and see if water is leaking down the back right side of the machine and then running around the frame to the front long shot but possible.

Aug 11, 2010 | Kenmore 15864/15862 Top Load Washer

1 Answer

January 31, 2010 Kenmore top loading series 80 leaking from bottom toward front. It started during a wash cycle. I put two wet towels back into the empty washer and put on spin, leaking reoccurred. ...

is the pump leaking?or you could have bad tub seals,follow the center trany shaft up to the tub and see if it leaks there,is it noisy when spinning,you gotta just get in there with a light and look around to see where the water is coming from,if you sent pictures they didn't show up,remove the front cover,take out the two screws that hold the console down,remove the two clips with a screw driver and unplug the lid switch wires and pull the cover back and remove it

Jan 31, 2010 | Washing Machines

1 Answer

I have a Kenmore 80 Series washer that started leaking just a little a few weeks ago. Checked all the exterior hoses and they are fine. Today it leaked worse. It appears to be coming from the front not the...

You have a hole in the water pump.
You need to remove the control panel.
Locate two gold clips, one on each side of the unit.
Remove clips, open the lid and pull the cabinet toward you. Water pump is right in front at the bottom.

Sep 03, 2009 | Washing Machines

1 Answer

Kenmore series 70 tip loader washer is leaking

your just seeing the water that is leaking dureing the wash cycle unplug washer there will be 2 screws on the header panel 1 on each side take them outgently pull header panel to you then flipupunplug wiring harness thas to the cabnet there will be 2 clips 1 on each sideuse a flat screwdrive and pry back they will come out tip cabnet back to you the whole thig will come off look at the pump in the front it has a weep hole in it see if it has been leaking from there

Jun 27, 2009 | Kenmore 22422 Top Load Washer

1 Answer

My Kenmore 80 series topload machine is leaking water

This machine has a direct drive pump, in all likelyhood the pump is leaking...unplug machine...pull it out...tip machine on its back so you can access the bottom, if it is the pump there should be water around where the pump connects to the motor, if it is the pump it is a simple process of releasing 2 clips and taking the inlet and outlet pipes off the pump..install new pump the way you took old one off. you can obtain the part from If you would like to give me more details on your dryer i may be able to work out what is wrong with it.

Jun 23, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore 80 series. Leaking from front under washer. Can hear standing water under agitator/basin

Usually with this situation its a pump leaking, does it leak mostly during use.if you lean appliance back, should be able to take a peak underneath at pump. will just need to be replaced if leaking.

Jun 08, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Kenmore washing machine series 90 is leaking

Tip the washer onto the front and you will be able to see through the bottom to look for leaks.

May 31, 2009 | Washing Machines

1 Answer

Leaking water

Your pump is leaking. it is attached to the front of the motor. Very common. Pump retails around $60.

Part number is 3363394

May 19, 2009 | Kenmore Washing Machines

1 Answer

Kenmore 80 series leaking

well you can try filling the outer tub separately.with what you mentioned, the problem is certainly not with the drain hose or the pump. fill the tub separately with some water and if the leak is seen then the problem is certainly with the outer tub corrosion or crack on it.

Dec 13, 2008 | Kenmore 24832 Top Load Washer

Not finding what you are looking for?
Kenmore 24032\24036 Top Load Washer Logo

172 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Harvey Mahal

Level 2 Expert

39 Answers

Kristen Denison
Kristen Denison

Level 1 Expert

13 Answers

Will Mishler
Will Mishler

Level 2 Expert

307 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides