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There is strip flexible cord that connects the LCD panel which moves along with the hinges and it is possible that the strip has failed. So please check the continuity of the cord to confirm. It is possible only the first few tracks are damaged as the touchscreen works.
The strip can be sourced from Sony but take consensus before you remove and take out the strip.
You can use by i link and need this soft wear.Go this site and download.
WWW.SONY-MEA.COM Home > Support > DCR-HC42E > Downloads
Handycam® Camcorder - DCR-HC42E
This is where you can locate software updates and upgrade drivers for models sold by Sony Middle East & Africa. For other models, please visit the Asia Pacific website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them Also told Microsoft hotfix causes this problem try uninstalling the last hotfix If that doesn't fix it trythe USB cable