At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
Entourage Hot sync failure with Palm (error = #-1)
I have had no problems syncing with my Palm Pilot for two years. Suddenly when I sync, everything syncs (3rd party software) but Contacts, Memos, To Do and Calendar do not.
After all the 3rd party software synchronizes, the Entourage conduit suddenly quits and enters the following error:
HotSync Failure: The Entourage identity "Earl M. Swigert, Jr." could not be opened because another identity is open in another Office application. Synchronization failed. Entourage Conduit synchronization failed. ?Entourage Conduit? failed (error = #-1)
Can anyone help us?
Earl
I forgot to say that we have a G-5 Mac and are using Tungsten Palm Pilots. I did deselect and reselect "Use new devices" in the conduit settings. This worked once; I was able to synchronize. It has not helped since.I forgot to say that we have a G-5 Mac and are using Tungsten Palm Pilots. I did deselect and reselect "Use new devices" in the conduit settings. This worked once; I was able to synchronize. It has not helped since.
You can't post conmments that contain an email address.
Re: Entourage Hot sync failure with Palm (error = #-1)
Entourage Recovery is a quick and reliable utility to repair corrupt or damaged Entourage database (.RGE) files and recover its various objects including emails, tasks, contacts, calendar items, etc. This software repairs Entourage database files created in MS Entourage 2008 and 2004 very efficiently.
Raad more and free download click here http://entouragerecoverytool.blogspot.com Entourage Recovery Tool
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You can use the BlackBerry Desktop Manager to synchronize your organizer data (calendar entries, contacts, tasks, notes, and memos) between your BlackBerry smartphone and your Mac computer.
In order to synchronize with Microsoft® Entourage, Apple® Sync Services functionality must be turned on in the Microsoft Entourage application. To accomplish this, complete the following steps:-
note:-Back up information and data before changing any settings on your Mac computer.
1) If the BlackBerry smartphone is connected to the Mac computer, use the Eject option to remove the BlackBerry smartphone from the Mac computer. 2) Close the BlackBerry Desktop Manager. 3) Open Microsoft Entourage. 4) On the Microsoft Entourage menu bar, go to Entourage > Preferences. 5)Within General Preferences, click Sync Services.
To turn on contact list synchronization, select the Synchronize contacts with Address Book and MobileMe check box To turn on calendar synchronization, select the Synchronize events and tasks with iCal and MobileMe check box
note:- When Sync Services has been enabled and the OK button is selected, a new dialog window appears with the following choices:
1)Replace Entourage items with Sync Services items. 2)Replace Sync Services items with Entourage items. 3)Merge Entourage items with Sync Services items.
For Additional Information:-
Before the BlackBerry smartphone data is synchronized with the Mac computer, verify that Sync Services is turned on in the Mac OS X iSync application. This is done by completing the following steps:
1)Open Applications on the Mac computer and click iSync. 2)In the iSync menu, click Preferences. 3)If necessary, select the Enable syncing on this computer check box.
Lower right corner of PC,
1. right click on red/blue arrows
2. select custom
3. select direction of synch
4. Go into desktop
5. Click file/ Import/ Outlook
generate a file from the palm pilot program. I think there is a application within palm pilot specifically for that purpose. Once you have generated the file move it to your blackberry manager program and sync the phone
I also had this problem. Searched for a solution and found that the error message refers to older programs incompatible with newer models of the palm. If you do a Hot Sync on a different and/or newer model palm device there may be these incompatibilities. The usual problem programs are mypalm and mytreo. You need to delete them by first doing a Hot Sync going to Applications on the palm tap on the menu icon (or the left upper corner of the display) tap on Delete go down the list to delete each of these programs. Hot Sync problems should stop If not, you need to do a hard reset and then slowly add third-party software one by one and look for problems.
I have a similar problem with my m515. I have 3 palms and 2 sync fine but the 3rd isn't even getting to the computer. There is no recognition from the computer that the palm is trying to sync even though I use the same cradle for all palms. The ensuing message is, "the connection between your handeld computer and the desktop could not be established. Please check your setup and try again". My settings are set Local and Cradle/Cable.
I forgot to say that we have a G-5 Mac and are using Tungsten Palm Pilots. I did deselect and reselect "Use new devices" in the conduit settings. This worked once; I was able to synchronize. It has not helped since.
×