I am brand new to this forum. I have a Palm M130 that has not been Hot Synced since 11-04 due to not having access to the software to load on my computer. Last night I downloaded the new software and designated outlook as what I would like to sync with. I went through all of the help categories in Palm and tried everything suggested without success. I have never had this problem in the past. I am running Windows XP on this new computer. When I press the hot sync button on the base, my M130 responds, and it seems like the computer is going to respond based on the sound it makes, but it never opens up. I made sure that the HotSync program is open, ect. but to no avail. I hope that listed everything you experts need in order to give me some tips.
Thanks in advance!
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Apart from blogs around the internet, the remainings from the old Palm devices (had a Tungsten W myself, back in '04!) were acquired by HP. They have shrunk all into this page, but I suppose you have already been there, right?
It sounds like the computer is noticing the USB activity (from when you hit the HotSync button) but for some reason it can't find the correct information/driver.
I'd first try a soft reset (stick a paper clip or the end of your stylus may screw off to reveal a pin, in the hole at the back of your palm) Don't worry, it won't delete your info UNLESS YOU HOLD DOWN THE POWER BUTTON (SO DON'T). Once it's booted back up, try the hotsync again.
If that doesn't work, you may need to find the usb driver for your palm and reinstall it. This could just be copying a file from disc, or reloading your Palm Software.
Do you have the USB option turned on in the HotSync Manager?
Have you checked the item called Local USB in the HotSync Manager menu. This check mark ensures that HotSync Manager is listening to the USB ports on your PC for a HotSync request.
1) Only one username to use.
2) Not sure about this one. It was working fine exactly as I have it setup now. The only thing that changed is I reinstalled the software, did a hard reset and setup a profile.