Question about Philips GoGear HDD6330 MP3 Player

WMA doesn't detect my Philips GoGear HDD6330 MP3 Player

I tried refreshing, restarting, reinstalling. Nothing works... I just bought it about 30 minutes ago... Help please.. When I plug in my GoGear Player, a little sign pops up and asks me if I want to sync player using WMA, so I do, and then it lags my computer for 3-4 minutes then it says i can't detect it.

MRPurple Sep 20, 2007

Thx, I'm going to try it. Thx, I'm going to try it.
jtmac2008 Feb 17, 2008

When i turn my mp3 player on it shows please connect player to pc. when i connect to pc and connect windows media player it won't pull up. i tried resetting it and it still show the same problem.

1 Answer

Anonymous

I have an HDD6330 and instead of using WMP, because it has so many issues, I use Rhapsody free player. It works great, syncs immediately with no issues. It also has easy file transferability.

Posted on Sep 19, 2007

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Hi Are you sure the gogear is fully charged, your problem is symptomatic of a failing or uncharged internal battery.

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Try a soft reset by pressing and holding [VOL+] & [POWER]
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Check which version of Windows Media Player you have loaded.
Open Windows Media Player. Click "Help" and "about". This should show which version you have.
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First, reload the CD. Then grab a clean version of the software from the Philips website: Then,
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

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Please connect to pc

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

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My philips mp3 turns on to the philips screen, but then turns right back off. nothing seems to work such as: restart button, usb, etc.

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cant increase volume

Detect Philips GoGear Devices_v3 download

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