Hi, the error code that you have on the CD/DVD drive is a known issue from
Microsoft. The error code means "
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)".
Since you are using a Toshiba
laptop; you can click on this link
http://tinyurl.com/toshibadvd and click on the repair tool on the resolution. This is applicable on both Windows Xp and Vista and will delete the upper/lowerfilters on the registry.
In case that the error code still exist you need to manually delete the upper/lowerfilters under the registry by clicking on this link
http://support.microsoft.com/kb/929461/en-us . You need to go the "Run" screen then type in "regedit" and click OK or hit the enter key.
This will surely fix the error code that you have on the CD/DVD drive.
Thanks
Microsoft Driver Software -6T04 Adapter
Windows found driver software for your device but encountered an error while attempting to install it.
Microsoft 6T04 Adapter
This device is not workinng properly because Windows cannot load the drivers required for this
device . (code 31)
unable to locate divice driver. I did send it back to the company but the problem was not resolved. After 2 weeks the same command was popping up. I called for technical support, I was told to make sure all the wires are plugged in. I rebotted over a hundred times. System restore/ factory setting, nothing work. I was told i can change windows vista to another program but it will cost $200.
Is that my reward for a computer that have stopped functioning 3 months after i bought it?
PLEASE HELP!!!!!!!!!!!!!!!!
What is the file, driver, or device?
What is the deivce you are trying to install?
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