Suggest you check your bobbin tension, pull the bobbin thread and if you feel it too loose, most likely bobbin thread not threaded correctly into the bobbin case tension plate. Do refer to your manual if you have one.
I would suggest taking the machine to a sewing machine shop and have the top thread tension dial check to see if there is something wrong with it, also the bobbin thread tension may need a adjustment.. and that's something you don't want to do unless it's nessary, if you decide to try to adjust the bobbin thread tension, I suggest looking at a youtube video, or try sewusa they have some troubleshooting information...
I am getting the exact same problem! Sometimes it works fine and other times (mostly) the top thread seems to be too tight.
I've troubleshooted, re-threaded a million times, bought good quality threads....nothing seems to be working. I am out of ideas and it's driven me to tears so many times too!
Anyone have a solution to this??
I had a similar problem, but all the stitches were bunching badly underneath the material. I had to adjust (loosen) the bobbin case tension by over half a turn to get the machine to sew acceptably. There are also a couple of errors in the manual, and a glaring lack of information - eg: what bobbins does the machine take? A google search gives conflicting answers - this basic info should come with the machine.
One tip I finally worked out - if you are sewing a name or phrase, once you have saved the sequence of letters, go into edit mode and set the lockstitch option FOR THE LAST STITCH ONLY! Otherwise the machine starts to repeat.
Also, there arent't "Memory Modules" - it just has 4 memories, each of up to 20 stitches.
If you have the foot controller plugged in, and you press the start/stop button, if gives the 3-beep error code.
Oops! I didn't really address the question directly...
I agree it seems like the bobbin tension is way too loose, so tighten it one-eighth of a turn at a time. To adjust the bobbin tension, remove the needle plate (and neither of the supplied screwdrivers fit), then loosen the two screws holding down the finger in the rear left hand corner, so that you can lift the bobbin case out. The tension screw is the left hand screw, coated with a anti-loosening paint. (Neither of the screwdrivers fit the bobbin case either).
Can I ask you, I went in trying to to the sequence letter after doing that I hit the m button, but now my machine won't let me do anything it just beeps at me any button I push no action. What do I do now?
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