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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
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Disconnect the cables again and touch both together for about 1-min to reset computer and body control module. Connect the pos cable first, negative cable last
There are many reasons why router would disconnect from the modem.
First connect only modem to the computer and check if your internet disconnects.If it does then contact your ISP..if it doesn't then follow the following steps..
1)Disconnect the power for both modem and router for one minute and re-connect the power and check if it worked. 2)If not..You might need to update the firmware on the router. Log into the manufacturer's web site and download the latest version of the firmware for your model and update it. 3)Even if that doesn't work..You might need to reset and re-configure your router. Press the reset button for 10 mins and disconnect the power for both modem and router for 1 minute and then re-connect the power and run the configuration disk for the router(PS: you require the disk of the router and ISP settings.)
Sansa
Not Recognized: Try connecting it to the back of your computer or another computer the back straight
to the motherboard this should be USB 2.0 and see if it will recognize
it as sansa or Drive/removable drive. if it does then download the sansa
update software
and install it. Make sure you disconnect the sansa and connect it when
asked. This will update your sansas firmware and add the Usb Mode. Try
to connect it to your computer at home it should recognize.... link for
update software
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
download to a flash drive much easier. Make sure USB mode is MSC Recovery Mode may also allow your computer to recognize the sansa lock
your sansa hold in the rec key on the left at the same time push the
menu/power button this will take you to recovery mode then connect to
the computer Start the update software when finished disconnect.... Sync to upload songs to the sansa......Hope this works
if it's a tower... you'll need a linksys pci wireless card... and a linksys router... install the drivers first... then... with the computer off... follow instructions for installing the card... connect the antenna... and then turn on. wiat for the computer to boot... it should automatically find the card... now... on the back of the cable modem... disconnect the wire that was going to the computer... and put it in the connection on the router that says "internet", now... disconnect the cable modem... wait 30 seconds... then plug it back in... wait 1 min. for everything to come up... now... connect the power to the router... and wait 1 min... go to the linksys icon in the taskbar... and double click on it... survey the site... when you find the wireless networks that are avil... choose the one that's got the strongest signal... and click connect. now... open the internet broser... and go to tools... internet options... then connections, down at the bottom... you'll see lan... click on it... you should see a box that says automatically detect settings... make sure this is checked...then click apply... then on o.k... and exit the internet.... then go back in... you should have internet...
SOLUTION 1 - Make sure player is fully charged.
1. Connect the player to the PC.
2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, then connect it to the PC.
3. Leave the player connected for approximately 2 hours to charge.
4. Disconnect the player from the PC.
5. Verify if you can turn on the player.
6. Reset the player if necessary.
if this is happening frequently, then you must connect your mp3 player to the computer, then format it. after formatting, connect it to the computer then transfer all the songs. this should fix your problem.
This has happened to me a dozen times since I've owned mine. It's a piece of junk. But to fix it, you'll have to reformat it from 'recovery mode'. Here's a repost of a solution that worked for me:
Open My Computer.
Switch Sansa to Hold (top switch toward headphone jack).
Hold record button and connect to computer thru USB cable.
The player should say Recovery Mode and USB connected.
In My Computer you should see 16MB FORMAT J: (or another drive letter)
Double click the drive
Drop down the file menu and create a new folder
Name that folder: sansa.fmt
Disconnect the USB (either end) and Sansa will format and reset system.
Hi,
There are two things involved in getting disconnected either your comp is getting disconnected or your router.
Instance 1
Computer getting disconnected connect your comp and router with ethernet cable if using wireless. Because at times it's not router but the wireless connectivity that gets loost.
Instance 2
Router getting disconnected...
Reset your router by holding the reset pin at the back of your router for 15 secs and lights will start flashing on router wait for 1 min you'll have router reset to default settings and now check that dsl or internet light on your router is flashing or static if flashing contact your isp issue with the line if static run the disc for router installation again and it'll remain connected after successful installation.
SanDisk Sansa View - Reset - Use the slide switch on the side and hold it tward the Mic hole for 10 sec. Then try to reload the drivers onto your computer, and use the disconnect button in the software, then re-connect the USB plug.
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