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Anonymous Posted on Mar 27, 2013

Smart shield hot water heater won't stay lit - General Electric GE SmartWater Household Water Filtration System - GNWH38F

5 Related Answers

Donni Steen

  • 687 Answers
  • Posted on Mar 20, 2009

SOURCE: elec water heater no hot water

Check the breaker to see if the unit is getting power. You will need a voltage meter to check out the thermostat on the unit and also you will need to use it to check if the elements aren't blown. Sounds like the unit isn't getting power but could be the thermostat located under one of the panels on the side of the unit.

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john224

John Prohaska

  • 1378 Answers
  • Posted on Dec 17, 2009

SOURCE: Natural gas hot water heater not stying lit

Probably a bad solenoid in the gas valve. Higher voltage of a new thermocouple keeps it open longer but it still fails over a period of time. Look into a new gas valve for the water heater.

Anonymous

  • 148 Answers
  • Posted on Feb 20, 2010

SOURCE: Hot water does not last long.

probably has a bad heating element. May be a little limed up also. Drain the heater and replace the elements. Take a special tool to remove and replace the elements. ( fairly cheap) You can probably get the elements and parts at a good hardware store. The people at the store probably will explain to you how to replace them. Feedback please if this was of help

Anonymous

  • 760 Answers
  • Posted on Aug 02, 2010

SOURCE: I have a 40 galon

I believe this unit does not have a standing pilot light and lights each time? Have you reinstalled all doors back into the heater? It sounds like the main burner is blowing the pilot off the thermocouple. You might try replacing the thermocouple. You can download a manual here: http://products.geappliances.com/ApplProducts/Dispatcher?REQUEST=SpecPage&Sku=SG40T12AVH00

Anonymous

  • 395 Answers
  • Posted on Oct 08, 2010

SOURCE: I have a GE smart

The pilot light jet may have got a little bit of dirt or grit in it which is preventing it from keeping alight. Try probing the jet with a fine piece of wire to see it the blockage can be dislodged. You may have to unscrew the jet to clear it by blowing air through it. Make sure gas is turned off first before removing any parts.

The pilot light also has a thermocouple that allows gas to the pilot light while the flame is burning. If flame goes out it shuts gas off to the pilot jet. The thermocouple is bypassed by a switch during the initial ignition and once the thermocouple warms up after a minute or two of holding in the bypass switch, it should maintain the pilot. If, after cleaning, the pilot light keeps going out, it would seem that your thermocouple is faulty and needs to be replaced

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1answer

Reliant 501 Natural Gas won't stay lit

Reliance water heater?
Thermocouple is good if the pilot stays lit continuously.

501 is older model. Unknown if this unit has FVIR protection and sealed combustion chamber or open air intake on front of unit.
http://waterheatertimer.org/pdf/Reliance-2006-Service-Handbook.pdf

With FVIR protection:
Get more fresh air to the unit.
Clean the flame arrestor screen.
Test and replace the thermocouple:
http://waterheatertimer.org/How-to-test-water-heater-thermocouple.html
Inspect and clean burner and combustion parts
Test gas pressure, bleed air out of gas line.
Replace gas control valve.
Test draft air by lighting match and see if smoke is pulled into the vent pipe at draft hood on top of tank.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Reliance 606 Hot water Heating element (Pilot light) won't stay lit

Gas water heaters don't have elements, so I am confused about what type water heater you have..
Look on the side of tank for the label.
Find the brand, and type. Does it show BTUs? Or does it show wattage?
Then re-post question with this information, for best possible answer.
Also post question on Tank forum.
http://www.thetankatwaterheaterrescue.com/forums/forum3/

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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The pilot won't stay lit on gas hot water tank.

Make sure thermocouple tip is seated inside the burner flame.
Make sure thermocouple is not overtightened. Finger-tight + 1/4 turn.
If the pilot lights, then ECO energy cut off is not tripped, but gas control valve might be bad.
Check color of pilot flame: it should be strong and clear blue.
If pilot flame is weak, or color of flame is yellow-orange: Clean pilot orifice and burner and combustion parts on yearly basis.
Clean air intake screen if applicable.
Increase air supply to water heater. Open a window and see what happens.
Check for adequate draft going up chimney using match under vent hood to see if smoke drafts immediately upwards.
Bleed air out of gas line.
Check gas pressure.

Open following links for troubleshoot resources:
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/pdf/Pilot-outage-troubleshooting.pdf
http://waterheatertimer.org/pdf/Vent-spillage-test-atmospheric-gas-water-heater.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
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Lowe's hot water heater pilot light will not stay

Hi,

If it is one of the new ones with the fancy gas control and the blinking light... does the light blink?? or not??
If it is blinking then the pilot should stay lit...
If it will not blink then the sensor is bad or not in the right place...

Or... the gas control is bad... this is happening alot...

If it is brand new... take it back...

heatman101
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Pilot light won't stay lit on new water heater

1) Get more air to the water heater and see if problem continues.
2) Read the following pdf-s for things that might apply to your situation.
http://waterheatertimer.org/images/Negative-pressure.jpg
http://waterheatertimer.org/pdf/Attic-Ventilation-and-Pilot-Outage-in-Gas%20Water-Heaters.pdf
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf

3) Read pdfs above first, and then Add a comment with missing information below, for possible do-it-yourself help.
Does this water heater have a blower?
Is gas valve electronic? Or does gas valve have a dial?
If gas valve is electronic, have you checked outlet with circuit analyzer?
Did pilot light work correctly for a while? If so how long?
Where is water heater located? Hot attic? Closet? Garage? Is area dirty and dusty? Has air intake been cleaned?
What color is pilot flame? Clear blue or yellow-or-orange?
Have you inspected inside of combustion chamber for dripping water?
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Rheem 22V50F1 pilot won't stay lit. Changed thermo couple & it lit, ran then went out. Let it sit overnight & it lit, ran then went out. What next? p.s. The unit is 5 years old. Thanks

If pilot lights and flame is robust and clear blue, and pilot goes out later, then some suspects can be excluded: air in gas line, low gas pressure, thermocouple is overtightened (finger-tight + 1/4 turn), thermocouple not positioned correctly in the flame, dirty pilot tube.
If flame is yellowish and small: then clean pilot tube and combustion parts.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean
Remaining suspects can include: air in gas line, low gas pressure, bad gas control valve, tight house so household vent fans pull air down water heater vent that blows out pilot, hot attic with inadequate ventilation, water dripping down vent.

Open following links to read troubleshoot resources.
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
1helpful
1answer

I have a 40 galon GE Smart shield water heater, Model: SH40T12AVH00, Serial # GELN0805V13908. The pilot light is lit but the burner will not stay on for more than 2 secods and then shuts-off.

I believe this unit does not have a standing pilot light and lights each time? Have you reinstalled all doors back into the heater? It sounds like the main burner is blowing the pilot off the thermocouple. You might try replacing the thermocouple. You can download a manual here: http://products.geappliances.com/ApplProducts/Dispatcher?REQUEST=SpecPage&Sku=SG40T12AVH00
1helpful
2answers

Natural gas hot water heater not stying lit

Probably a bad solenoid in the gas valve. Higher voltage of a new thermocouple keeps it open longer but it still fails over a period of time. Look into a new gas valve for the water heater.
Not finding what you are looking for?

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