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Question about General Electric GE SmartWater Household Water Filtration System - GNWH38F

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The red pressure relief button on my GE Smartwater whole house water filter system is leaking what do i do to stop this

Posted by Rae Ann Gilbert on

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Anonymous

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I had the same problem. The valve is not seating properly. I first took a plastic bag and placed it over the unit so it didn't spray all over, then, pushed the button several times to try to flush it. I then shut the water supply off (or move lever to bypass) and removed the cannister that holds the filter. I activated the red button several times until it looked like it seated well. Keep as much water in the cannister(sump) as you can and still have the filter seated properly. Screw it back on, and open the water supply slowly to fill the rest of the way. Don't push the red button again, but instead open a faucet in your house for around 5 minutes to let air circulate out. If the red button still leaks, you may have to try a few times. If it leaks just a little it may stop after a day or so. Once you get the red button to stop leaking, don't push it again! Just always use the open faucet method to work the air out. There will still be some air bubbles for awhile, but will work out within a day

Posted on Mar 22, 2013

  • 5 more comments 
  • Anonymous Nov 05, 2013

    I was having a lot of similar problems but my friend told me to call water heater repair in Westminster, CO and said it worked really well for her so I'll have to check it out.

  • Mary S
    Mary S Mar 24, 2019

    I followed the directions and it worked really well for me. Link stopped right away.

  • Mary S
    Mary S Mar 24, 2019

    *Leak*

  • Shah Don
    Shah Don Jun 29, 2019

    Thank you for your instruction..pretty much works for me...

  • Anonymous Jun 29, 2019

    These units are not as good as the one it replaced. Never had any leaking problems until I purchased this one with the pressure release valve. If you bang on the button with the handle of a screw driver, it will eventually stop leaking. Once you get it to stop leaking, never use it again. It is only a sales gimmick to sell the newer model with a flashy red button on the side that just creates headaches. I want a refund.

  • Marcus Edmonds
    Marcus Edmonds Mar 13, 2021

    I switched the valve to bypass and depressed the button rapidly and until residue cleared. Then turned the valve to on, leak stopped

  • Paula Morse
    Paula Morse Mar 12, 2023

    My cat thinks the red button is a toy. It's up now and sprays when he touches it. I've taped over it but don't know if it's supposed to be up or down

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Brooke Hatfield

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There are several possible problems.

The valve o-ring is/has:
a) damaged
b) taken a 'set'
c) aged
d) blocked by debris.


it is hard to tell which one is the real problem, but an aged o-ring or one that has taken a 'set' ( deformed ) might be recovered by pressing it more firmly than the return spring allows. This can de done by lifting the red button away from the housing.

I slip two 6d ( six 'penny') finish nails under the valve head. This usually stops the leak and the nails can be removed in a day or two.

This will not fix a damaged o-ring and may not displace debris.

Posted on Jan 14, 2022

Kurt Atwater

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I resolved this problem by taking the filter back off with the valve closed. From the bottom/filter attachment side, I sprayed water with a spray bottle upwards into the bleed valve hole while simultaneously pushing and twisting the red bleed.button from the outside. My theory, is that some sediment got caught in the o ring for the bleed valve causing it to not seat right. If this is the case, perhaps not every system will be resolved by this method because I assume the sediment can possibly cause damage to the o ring causing it to fail. Luckily this was not the case for me. But I clearly saw sediment from the undercarriage with the filter off in the bleed valve compartment. So I believe this is the problem. But whether the problem is obstruction or damage - is the luck of the draw.

Posted on Jan 02, 2022

2 Related Answers

Anonymous

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SOURCE: The red pressure relief button on my GE Smartwater

To replace the filter cartridge. Do the following;
1. Assuming that you have a pump in your water filter
system, shut it off.
2 Close the intake valve before your filter system.
3.To relieve the pressure, open the faucet after your
filter system. Any of your faucet for that matter.
4.Once the pressure is relieved, you can of course
replace the the filter cartridge.
the filter cartridge

Posted on Nov 27, 2009

Testimonial: "That worked, thank you! After I removed the canister I inspected the pressure relief valve and couldn't see anything wrong with it. Thanks again."

A Miller

  • 8404 Answers

SOURCE: The red pressure relief button on my GE Smartwater

Don't lubricate this O ring. Your trouble is not there.

There is probably a small piece of dirt in the bleed valve (you are calling this a pressure relief though its purpose is to let the air out not provide relief from excess pressure). Press it several times to try to wash the dirt out.

If this doesn't work, you might have to work on the valve from the inside.

Posted on Jan 15, 2010

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FreshWaterSystems.com: The Water Super Store: 1-877-335-3339
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