20 Most Recent Reliance & 50gal Electric Water Heater Questions & Answers

The Reliance 606 has an enclosed thermal couple. Before you try taking that assembly apart take a wire brush to the bottom opening directly under the burner. There is a metal filter on the very bottom of the water heater. It could be that the filter has gotten filled with dust or animal hair. It took a serviceman 2 days to figure this out for me. The water heater has to have good airflow through that filter to work well.

Reliance & 50gal... | Answered on Nov 09, 2018

there is a thermostat control at the heater element that is adjustable
The temperature range is from around 55c to around 90c and if the water is almost boiling then I would suspect that that thermostat is not operating correctly
have an accredited electrician or plumber with electrical qualifications check it out.

Reliance & 50gal... | Answered on Jun 20, 2015

It is the 1" or 11/8" hex nut on the top of the water heater some where buy the supply line. As for the anode rod it could be either depending where it was sold. If you are going to change it out call your water provider and ask which would be better for your area and water.

Reliance & 50gal... | Answered on Apr 11, 2015

No reset button.
The gas control valve is the thermostat

Intellivent gas control can be reset, and Honeywell can be reset under some circumstances.
Otherwise, bad thermostat means replace gas control valve


If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Reliance & 50gal... | Answered on Oct 25, 2014

There is no reliable test for electric water heater thermostats
Replace thermostats


If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Reliance & 50gal... | Answered on Oct 25, 2014

could be faulty thermostat/reset button, or shorted element. Breaker to water heater off,
Check elements for continuity to ground. should be no continuity to ground. If elements OK replace reset button. If you have noticed very hot water and elements checked OK then replace both thermostats along with reset button

Reliance & 50gal... | Answered on Aug 25, 2014

I see you posed a complaint about government regulation of gas water heaters under Reliance electric water heater.

You should have been here at fixya for the guy yelling about his water heater not working after he painted the basement floor.
That dang government-mandated FVIR tripped and it saved a flashover.
It saved his life, and he didn't appreciate it, because he doesn't know how to read.
He thinks his world experience is all that needs to be known.
He never rose to management and never had to make long term decisions that affect other folks, and so he doesn't care about others.

Now if you didn't do your reading before-n-after buying a gas water heater, you won't know you're supposed to take apart and clean your combustion area and burner each year to prevent problems.
If you weren't aware of air intake located on bottom of water heater, then you might not know to set your water heater on bricks so you can easily clean the screen.
If you didn't read information and ask question from qualified folks before buying your water heater, you wouldn't know that Bradford White has a customer-resettable FVIR, while most other companies require you to buy parts and/or call a plumber.
If you don't read product information at Lowes, you might not be aware that new Whirlpool water heaters come with customer-resettable FVIRs.

If you don't read, then you don't know what FVIR stands for.

So let me tell you what FVIR stands for: When I was 27 in the tile business in Chicago, 1977, my brother and two helpers were laying VA tile in a basement using old black mastic. My brother stepped out. The whole basement blew up. It killed those boys dead. My brother missed it by a minute.
They were my friends.
You probably didn't read the paper that day to discover that black mastic was petroleum-based and was ignited by the water heater. Few years later the government banned use of that mastic because people were getting burned and killed all the time. Laying black mastic was like sitting in gasoline.

Those boy's families never forgot that lesson.
Maybe it's time for you to start reading and assume responsibility instead of repeating what you heard on TV.

Reliance & 50gal... | Answered on May 13, 2014

This could be a tough one without being able to examine it. First, have you precisely followed the relighting instructions printed on the heater (turn the knob to "pilot," hold down the button, etc.)? One other thought: the gas pressure to the pilot flame is very low - if some water got into its little supply pipe it could keep gas from getting to the pilot burner device. You would have to disconnect the pilot tube from the gas controller valve and blow it clear, then try again. Dealing with this type of gas problem can create dangerous conditions if not done properly. If water got into the gas controller valve (the one with the knobs and buttons) it will have to be replaced. If unsure, consult a plumber.

Reliance & 50gal... | Answered on Apr 20, 2013

Most towns have a plumbing supply. The idiots at the big box places like lowes or home depot dont have them.
Try calling a plumber and ask them where you can buy parts.
One big plumbing supply that sells to the public is called fergusons they are nation wide.

Reliance & 50gal... | Answered on Jan 12, 2013

Press reset button located under topmost cover.
Replace thermostats if problems continue.
Test elements if problems continue after that
Open following link for links and images:

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Reliance & 50gal... | Answered on Sep 18, 2012

Check the wiring to each element for burn ends that indicate a short, And more than likely it would be best to replace the thermostat to be on the safe side. It tripping off for a reason, you may reset it several times and eventually have to replace it.

Reliance & 50gal... | Answered on Nov 09, 2011

You posted under tank-type electric water heater.
1) Check the circuit breaker.
2) Open top cover located on side of tank and push in reset button.
3) If these two actions do not restore function, then open following link for complete troubleshoot:

Reliance & 50gal... | Answered on Jul 25, 2011

If you have reliance water heater, then tank was manufactured in 2001

More do-it-yourself water heater resources:

Reliance & 50gal... | Answered on Apr 30, 2011

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