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Mary Sparling
Mary Sparling Posted on Jan 17, 2013
Answered by a Fixya Expert

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Hpupdate.msi file missing error message

Every time I start up the computer I get a msg that I'm trying to install from a network source that's unavailable ... it's looking for Hpupdate.msi I have to keep hitting cancel numerous times before the msg's stop and I can continue on how do I resolve this problem?

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Anonymous

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  • Expert 101 Answers
  • Posted on Jan 17, 2013
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It is an issue with a printer that was once installed or has been hooked to the PC before.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77759-2&cc=us&dlc=en&lc=en&os=228&product=3795406&sw_lang


Download the file and run the program. It will force windows to remove all traces of the Officejet software & drivers. If you still use your officejet you will have to reinstall the drivers.

5 Related Answers

Richard Finch

  • 397 Answers
  • Posted on Aug 08, 2008

SOURCE: help please

If you have existing malware or virus threats on your machine that will stop AVG installing correctly.
If you are installing AVG with Vista there is a KB file that must be installed before you can install AVG, AVG will warn you and supply you with a download link to get the Microsoft KB file.

Download and run Malwarebytes before atempting the AVG install.
You can download Malwarebytes here for free:
www.malwarebytes.org

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Buschchris1

Chris Busch

  • 474 Answers
  • Posted on Feb 17, 2009

SOURCE: "...missing or corrupt\system32\hal.dll..."

Boot from windows install CD, when it loads, press "R" for repair.

It will go out to dos.

when it gets to dos, type: CHKDSK C: /P then press enter and let it repair, when done
just type EXIT, it will reboot, remove the CD and see if it reboots. If this doesnt work or you need more help, let me know, i can be more detailed if you need, Im just at work and dont have alot of time to type.

Silverdragon

electronic & computer repair& servicre

  • 12061 Answers
  • Posted on Mar 02, 2010

SOURCE: when opening hp photosmart premier 6.5 message

What that means is that when you try to run the program, HP Photosmart, that program, in order to do what you ask, must install a "Feature", or something "It" needs, now the place or location & File, it is looking for it, on a network location, maybe, somewhere, on the internet, well it cannot "Find" the place nor the File. That file is called Document Viewer.msi, this is an Installable program, so if you download and install it will NOT have to look for it. I include a download link for you. Down load and install by double clicking the .msi file. software.informer.com/getfree-documentviewer.msi-7.0-hp-download
Also look here HP explanation. http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1261587385981+28353475&threadId=1086024

fredcapra

fred capra

  • 85 Answers
  • Posted on May 18, 2011

SOURCE: Hi, I'm installing widows xp

You may have a damaged cd/dvd, in which case contact Microsoft for a replacement. If The disk is good I have provided a link for your model at HP:
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=115&prodTypeId=321957&prodSeriesId=447371
There you will find not only installation info, but downloads and more!

krishdkiller

Krishnendu Sarkar

  • 384 Answers
  • Posted on Jul 19, 2011

SOURCE: Hp Compaq nc6220 Laptop. there

go to your BIOS setting

There set the current date and time
[while starting the computer , there will be screen showing options keys for bios setting (it will probably be esc or f12 or f2 or f11)]

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0helpful
1answer

My HP laptop EliteBook8460p installed Windows 10.I received "Error 1706.No valid source could be found for product Nuance PaperPort 12. The Windows installer cannot continue"Please advise how to solve
This Error 1702 problem can occur if all the following conditions are true:
  • You originally installed Office from a network administrative installation.
  • The network administrative installation is no longer available to you.
  • You are trying to use an Office CD-ROM when you are prompted by the Windows Installer for an Office source location.
  • You click Cancel when you are prompted to insert the CD.
Because the files in an administrative installation are uncompressed, and the files on an Office CD-ROM are compressed, the Windows Installer cannot resolve the differences between the two source types. The resolution to this problem depends on whether you can obtain access to a network administrative installation. Use the following methods, as appropriate to your situation.

If the original administrative installation from which you installed Office is not available, you can use a different administrative installation for the Office source file location. To do this, follow these steps:
  1. Click Start and then click Run.
  2. In the Open box, type a command line similar to the following, and then click
    OK new network path\Setup.exe /fvm package name.msi
    where new network path is the full path to the alternative network administrative installation, and
    package name is the name of the Windows Installer .msi package on the root of this administrative installation (for example, Proplus.msi).
  3. Click OK when the update is finished.

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May 24, 2020 • HP Computers & Internet
1helpful
1answer

APPLICATION HPSU -0004 MISSING FROM LIBRARY
Basically, the HPSU-0004 Error states that one or more DLLs (libraries) needed for the Update utility to run are missing.

The libraries were deleted, or pointers to irrelevant libraries were left in the Registry.

2 Possible Solutions:

The EASY solution:

1. Remove all of your HP (Hewlett Packard) Printer software from your computer and do a fresh install from the CD that came with your printer.



The Hard Solution (only do this if the easy one doesn't work):

1. Download a current version of the FULL drivers+applications (single HUGE file) for your printer;

2. Start running the file downloaded in the previous step, until it offers the option to install the software (other options might be there, such as "read the Readme file");

3. Do NOT click on "Install", but rather simply exit the Installer (cancel, exit, ...) - the reason for step 2. above was to just have the downloaded file extract in an orderly manner all the files that it (and YOU) would use for its (and YOUR) further processings;

4. Locate on on your drive the installation folder created in step 2., and -- under it - the folder "setup\hpupdate" (the whole thing should be located somewhere under the TMP or TEMP folder - just run a Search/Find for it, using your search engine of choice);

5. IF (and only if) you have located the HPUPDATE folder in the previous step (you will, normally), continue:

6. Under Windows Control Panel, start the "Add/Remove Programs" applet, and -- in the list of applications it presents -- look for "HP Update";

7. Remove the HP Update application as you would any other application (the uninstall process might end with some errors for files not found - this is normal in this case, as we already know that some files are either missing, or mistakenly pointed at, as stated earlier in this text);

8. Now go to the setup\hpupdate folder located in step 5. above, and run (double-click on) the only *.msi fie found within it (this will reinstall the version downloaded of the HP Update utility);

9. When Installation (previous step) is completed, run the newly installed HP-Update utility, to find further updates both for itself (you might not have had the most recent version) and for any other HP application that might reside on your drives.

10. This completes the process

Good Luck!
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May 17, 2012 • HP Pavilion a705w PC Desktop
0helpful
1answer

How do i fix windows update error 1722
Hi,
According to the error code 1722, it is actually a windows installer error. What we need to do is to fix the Windows Installer.
Try the following fix below...
(Please note that before trying any of the solutions below, you must be logged into your computer as an Administrator.)

  • Check whether Windows Installer engine is functioning.

  1. Click Start > Accessories > Command Prompt.

  2. At the command prompt, type MSIExec and press Enter. MSI refers to the Windows Installer.

  3. In the MSI engine is working, you should see no error messages. However, if you see an error message, note down the error. Search for it in a search engine such as Google to find troubleshooting solutions.

  4. Now try to install or uninstall the program again. If the problem persists, go to the next fix.

  • Check that Windows Installer service is not disabled.

  1. Click Start and type service.msc in the Search box and press Enter.

  2. The Services window is opened. Right-click on 'Windows Installer' service, then click 'Start'. The service needs to start without any errors.

  3. Now try to install or uninstall your program again. If it persists, try the next fix.

  • Check for latest version of Windows Installer.

  1. Click Start > Accessories > Command Prompt.

  2. Once the command prompt window opens up, type MSIExec and press Enter. If MSI engine is working, you should see no error messages, and it should open a separate dialog box, which shows the MSI version.

  3. If the installer version doesn't show as version 4.5, download the latest version athttp://support.microsoft.com/kb/942288/

  4. Now try to install or reinstall your program again. If it still persists, try the next fix.

  • Reregister the installer engine.

  1. Click Start > Accessories > Command Prompt.

  2. At the command prompt, first type MSIExec / unregister, then press Enter and type MSIExec / regserver

  3. Now try to install or reinstall your program again.

  • Clean your CD or DVD media.

  1. If you are trying to install the program from a CD or DVD media, use a CD or DVD disc cleaning kit.

  2. You can also gently wipe the silver side of the disc with a soft, lint-free cotton cloth. Make sure you do not use paper or other rough cloth as this can scratch the plastic or leave streaks that can damage the disk. Make sure you wipe the disk from the center outward and not circular motion.

  3. If you use a damp cloth or commercial disk cleaning solution, wipe the disc thoroughly before inserting into the drive.

  • Copy installation files to your computer.

  1. If you are using a removable or external media to install the program, copy the installation files from there to your computer's hard drive and then run the installation file from that location. It is usually called autorun.exe or setup.exe. If you are not sure, just check the Readme file in the setup folder about how to start the installation.

  2. Unless there is no .exe file present in the setup folder, we do not recommend that you run .msi files directly.

  • Terminating other programs running on your computer.

  1. Click Start and type msconfig in the Search box.

  2. One the 'General' tab, click 'Selective startup', then click to clear the 'Load startup items' checkbox.

  3. Click 'Services' tab, click 'Hide all Microsoft services', and then click 'Disable all'.

  4. Click OK, then click Restart.

  5. After the computer restarts, try to run your program installation.

  6. Once you have finished troubleshooting the problem, restart your computer again.

  7. Click Start, type msconfig in the Search box. Click on the 'General' tab, click 'Normal startup', click OK, then click Restart.

    Hope this helps!
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Sep 09, 2011 • Computers & Internet
0helpful
1answer

My 2nd pc needed to be formatted & system reinstall & now there are drivers missing & not being able to connect to the internet i cannot install ie:- ethernet controler,vga,audio,sms, usb,...
Hi,
that would be the fastest way as it would have the base files need to connect. of course all you really need to get started is the network card. you can download (http://www.msi.com/product/mb/) the network files and put them on a cd/floppy/flashdrive. and go to device manager and attempt to update the ethernet. from the file location(wherever you saved the files too).
GL
hope this helps

Don't forget to vote for me
Thank You
Jammer
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Jul 14, 2011 • MSI Computers & Internet
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Whenever I run setup.exe of LAN driver, it starts and stops always saying the same dialogue box appears, read as: ?The feature you are trying to use is on a network resource that is unavailable.? ?Click OK...
Well the source is either corrupt or partly unreadable
Download driver to ur HDD & install
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Feb 04, 2010 • Abit AV8 Motherboard
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I purchased and installed the hp officejetJ3640 all-in-one recently. I had an issue with my computer and 2 days ago, restored my computer to a previous date. I then lost my hp software that had been...
you must go to control panel of the windows.. then find and click add remove programs.. try to check if any of the printer component are installed.. the remove it.. here's how to install the printer.. 1st don't connect the usb cord to the pc.. then install it.. when the program was searching for the pritner then put the usb cord of the printer.. then so on.. try... ^^
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Feb 04, 2009 • HP OfficeJet 6210 All-In-One InkJet...
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I have a total video player but can't start
Hi,
Flash is a programming language that many publishers use to create animations, games, and interactive programs for the web. Flash is also used for programs run locally on a users computer. To use these Flash based programs and web applets, the end-user must have Flash Player installed. One component of Flash Player is a file called “flash.ocx.” If this file is missing or damaged, you may get an error message.

There seems to be two root causes of this error. A description and solution for each follows:
  • You receive the error message “Cannot find the file flash.ocx” every time you start your computer or each time you open your web browser (such as Internet Explorer). This is usually the result of a missing “flash.ocx” file caused by an incomplete installation of Flash. Here’s how to remedy the problem:
    1. Download the Flash Player uninstaller from Macromedia. Save it somewhere convenient.
    2. Run the downloaded program and allow it to finish.
    3. Once the uninstall completes, restart your computer.
    4. Visit the Flash Player website and download/install the latest Flash Player version.
    5. That’s it!
  • You receive the error message “Cannot find the file flash.ocx” at seemingly random intervals or when starting a specific program (other than your web browser). First, perform steps 1-4 of the previous solution. This will insure you have the latest version of Flash Player installed. If you still receive the error message, continue with the steps below:
    1. Navigate to the folder “C:\WINDOWS\system32\Macromed\Flash\”. In this folder you will see a file named “Flash9f.ocx”.
    2. Make copy of the “Flash9f.ocx” file in the same folder as the original (copy the original, then paste the copied file into the same folder).
    3. Rename the newly made copy to “Flash.ocx”.
    4. If the previous steps don’t eradicate the error messages, change your screen saver to one of the defaults that are included with Windows (such as “3D Text”).
Fixya!

Chris (ziraffa)
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Jan 11, 2009 • Adobe Photoshop 7.0 for PC
0helpful
1answer

I can not install OfficeSuite. I have Windows Vista home Premium. I had downloaded updates all afternoon and it still shows error 1719 Window installer not correctly installed. Help!
Download:Windows Vista Service Pack 1

I tried personally in WIN-XP worked same applies to Vista.

Error Message:
Error 1719. The Windows Installer Service could not be accessed. You may be running in safe mode or Windows Installer may not be correctly installed. Translation:
This message might appear when you’re trying to add or remove a program that installs via a Windows Installer MSI (Microsoft Software Installation) package file. The Windows Installer Service is the standard method for installing and uninstalling software on Windows XP. It keeps track of all of the components that need to be installed for a particular program to run and ensures that any files that are shared by programs are not removed when one of those programs is uninstalled. The Error 1719 is an indication that some Windows Installer Service files are missing or have become damaged. Solution:
The first thing to try is re-registering Windows Installer in the Windows registry. Make sure that no other programs are running and then click Start, Run, type msiexec /unregister in the Open field, and click OK. Next, click Start, Run, type misexec /regserver in the Open field, and click OK. Restart your computer and try installing or uninstalling again.

If you’re still getting the error message, the next step is to try reinstalling the Windows Installer files. In order to do this, you’ll first need to rename the existing files.

First, click Start, Run, and type msiexec /unregister in the Open field, and click OK.

In My Computer, click Search and locate the following three files: msi.dll, msiexec.exe, and msihnd.dll. They are hidden files so you’ll need to select Search Hidden Files And Folders under More Advanced Options. When you’ve found the files, rename them, by removing the .dll and .exe extensions and replacing them with an .old extension(for example msi.dll becomes msi.old).

Once you’ve renamed the files, WinXP will automatically replace them with a new copy from the dllcache (a hidden folder where copies of important system files are kept in case you mistakenly delete or rename critical system files). Restart your computer and try to install or uninstall the program again.

Finally, if neither of the above processes corrects the problem, boot into Safe Mode, and go through the above steps again, first re-registering and then reinstalling.

or

Go through the following links:

http://www.vistax64.com/vista-general/45784-windows-vista-error-1719-help-3.html

Hope this will be helpfull

Please rate me...

Thanks & Regards.
Nandu
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Sep 02, 2008 • Computers & Internet
0helpful
1answer

I purchased and installed the hp officejetJ3640 all-in-one recently. I had an issue with my computer and 2 days ago, restored my computer to a previous date. I then lost my hp software that had been...
Download a software uninstaller like this one to completely remove the old officejet software. Then you might be able to get a clean install.
Advanced Uninstaller PRO
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Mar 20, 2017 • Office Equipment & Supplies
0helpful
6answers

Adobe installation
Hooray! Found the solution. Seems the problem is you must have the Adobe Reader 7.0.9 installer on your system to be able to install 8.1.1. You can d/l version 7.0.9 (which includes the installer) here:
http://www.adobe.com/products/acrobat/read...llversions.html
Install the whole thing, then you should be able to install your 8.1.1, which will remove the 7.0.9 version in the process, but will use its installer.
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My HP laptop EliteBook8460p installed Windows 10.I received "Error 1706.No valid source could be found for product Nuance PaperPort 12. The Windows installer cannot continue"Please advise how to solve

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