Question about Logitech QuickCam Communicate STX Personal Web Camera

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Logitech Quickcam Communicate STX

I bought my Mum this webcam. I then bought myself the same one. The problem I am having is the echo. I have ticked the box marked cancel echo. There is a bad echo from both sides. Just before I bought this webcam I had logitech headphones which seemed to be better. There was NO echo when my Mum spoke but when I did there was an echo and a delay from my side? I wanted the inbuilt microphone so that we could all talk at the same time instead of passing around the headphones. Could you please help.

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  • nzgirl Apr 01, 2008

    I have the same problem. I'm using Logitech stereo headphones with microphone which produced brilliantly clear communication. When i installed Logitech Quickcam Communicate STX it all turned to custard, massive echo and broken speech on each end. Please don't suggest buying something else. If can't be remedied, will be returning this webcam and cannot recommennd it.

    Cheers

    nzgirl

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There are a couple of ways to go about this. You can download a Microsoft Update KB900485 which is an acoustic echo canceling driver. http://www.microsoft.com/downloads/details.aspx?FamilyId=404280BF-B240-4A34-AE0E-798CDED8CBAF&displaylang=en This specific fix is a random timing bugcheck when using two-way audio. There is also a paych you can download from Logitech. http://www.softwarepatch.com/utilities/quickcam.html Or, you can try buying another microphone and using it instead of the built-in microphone.

Posted on Jul 11, 2007

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Other person can't see me on their side


Hi,

Try tuning on the AEC(Acoustic Echo Cancellation)

AEC or echo canceling can be toggled on and off via the QuickCam interface.

QuickCam 9:

Toggling AEC on and off (Windows® XP Users)

1. Go to "Start" and select "Control Panel"

2. In the "Control Panel" locate and click the "Logitech Camera Settings" icon

3. Click the "Audio" tab and locate the "Enable AEC" check box

Toggling AEC on and off (Windows® 2000 or XP Classic Mode Users)

1. Go to "Start" select "Settings" and click "Control Panel"

2. In the "Control Panel" locate and click the "Logitech Camera Settings" icon

3. Click the "Audio" tab and locate the "Enable AEC" check box


QuickCam 10/11:

Toggling AEC or "Echo Canceling" on and off

1. Open the QuickCam main menu

2. Locate and click the "Change Settings" button

3. Click the "Audio Settings" button

4. Check or uncheck the "Cancel Echo" option

Call Central:

Toggling AEC or "Echo Canceling" on and off

1. Open the Call Central main menu

2. Locate and click the "Change Settings" button

3. Click the "Audio Settings" button

4. Check or uncheck the "Cancel Echo" option

Yo can try the audio tuning :

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=2835&p_created=1124146188&p_sid=_KquRy3j&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTUsMTUmcF9wcm9kcz04NDQsNSw4OTcmcF9jYXRzPSZwX3B2PTMuODk3JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9YXVkaW8gbm90IGNsZWFy&p_li=&p_topview=1

Or

http://tinyurl.com/45ay9b

Update the Skype & the drivers for your webcamera.

May be there is lot of disturbance in the medium.

And i am giving you the lnks which can help you :

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=7287&p_created=1193078628&p_sid=_KquRy3j&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NCw0JnBfcHJvZHM9ODQ0LDUsMTkxMyZwX2NhdHM9JnBfcHY9My4xOTEzJnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9cGljdHVyZSBxdWFsaXR5&p_li=&p_topview=1

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http://tinyurl.com/42hd7t

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Second reason is, if you are using a laptop and have added an external microphone between the two it will cause distortion and static.
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