Logitech Computers & Internet - Recent Questions, Troubleshooting & Support


My mouse is blinking orange

I have the same problem and have tried just about everything, still no result
5/1/2024 3:13:12 PM • Logitech MX 600... • Answered on May 01, 2024

Logitech wireless combo mouse keyboard mk220 support through bluetooth

• Check the orientation of the batteries inside the keyboard and mouse, or replace the batteries. • Is the USB receiver securely plugged into a computer USB port? Try moving the USB receiver to a USB port closer to the keyboard and mouse. • If the USB receiver is plugged into a USB hub, try plugging it directly into your computer. • Remove any metal object between the receiver and the keyboard/mouse that may interfere with reception. Try using the mouse on a different surface. • Restart the computer. • If these suggestions don't work, download the Reconnection Utility from http://www.logitech.com/connect_utility.
2/28/2024 3:07:39 PM • Logitech... • Answered on Feb 28, 2024

Does the Logitech cordless mouse have data in it

Of course not. It is a simple I/O (input output) device. It stores no data. ..
2/3/2024 5:55:00 AM • Logitech... • Answered on Feb 03, 2024

How i can connect my logitech wireless mouse EN60950 to the laptop

Unfortunately, EN 60950 is not a Logitech model number. It indicates that the mouse (or other electronic product) was tested and met the European IEC 60950 standard. Here's a copy of a Logitech EN60950 certificate: https://www.logitech.com/images/pdf/compliance/AGY-700-018651.001_AGY%20CERT%20CB%20HS%20A00086%20BAER%20CI%20(GGEC)_EUROPE.pdf . Logitech sells several different wireless mice types. Some connect to Bluetooth only. Some connect with a specific USB wireless transmitter/receiver. The dongle is small enough to fit inside the mouse's battery compartment or stay in a USB port when the laptop is moved. (Older Logitech devices used the Unifying USB wi-fi adapter; new ones use the Bolt adapter.) A few models can be used with both Bluetooth and one of the wireless adapters. These can connect to two or more devices and then a single button switches between devices. Please try to find the actual model of the mouse to get the correct information for connecting the mouse. Logitech support may be able to sell you the USB dongle if they have the correct one in stock. I hope this helps. Cindy Wells
12/8/2023 11:47:00 PM • Logitech... • Answered on Dec 08, 2023

Logitech G15 Keyboard not detecting WoW or other games

The follwoing threads talks about your problem, with solutions posted:

  1. You need the latest WOW patch to get G15 LCD support.
  2. The applet for WOW launches at the Login screen for WOW. Until then it will not show up at all in the LCD control panel for the G15
  3. The search you did for WOW is only for the profile which does not do anything with the LCD. It only handles programming the G-Keys. When the applet launches it should display "World of Warcraft" in the LCD. Nothing about the profile launching. That's a different thing.
  4. Even though the applet for WOW is running, it may be disabled in the G15 software. To check this launch WOW and go to the login screen. Then go to the G15 LCD Control panel and make sure the box next to the WOW applet is checked.
Basically, for other software/games which don't have built-in support for the G-15, you'll need to download a custom LCD applet in order to display specific software/game info on your LCD when you launch that software/game. You can find good applet at g15forums.com.

Hope this helps

11/17/2023 6:19:47 AM • Logitech G15... • Answered on Nov 17, 2023

Need help with Logitech DiNovo keyboardmodel Y-RAY81 that is not flashing green light when put it on the charging base.

When charged, the green light does not flash. However, since you mentioned that the old battery is also not flashing any light, it could indicate that there might be some issues with the charging base or the keyboard itself. Here is a link to some troubleshooting steps to take. But if they do not work, your next step is to contact Logitech support. Troubleshoot keyboard connection issues - Logitech Support + Download
10/29/2023 11:39:54 AM • Logitech... • Answered on Oct 29, 2023

Can change tastature with cyrillic character with another tastature with normal character from the same model of keyboard?

The PCBs will be the same, the language and therefore what the keys type comes from the computer software that is chosen. The hardware keyboard is the same, just different printing on the keys.
8/7/2023 4:48:09 PM • Logitech... • Answered on Aug 07, 2023


Return it to the maker for repair or find a local audio tech. https://www.google.com/search?q=LOGITECH+SQUEEZEBOX ..
3/18/2023 1:31:51 AM • Logitech... • Answered on Mar 18, 2023

I took off a couple of keys from my Logitech K520 keyboard but after reinstalling them, they do not work correctly.

I have ruined 3 keyboards taking them apart trying to clean them. Just replace the keyboard, they are a disposable item and don't last forever. If you can find a Cherry Brand keyboard, they are the best quality. Mine is over 20 years old.
2/22/2023 7:16:53 PM • Logitech... • Answered on Feb 22, 2023

My logitech keyboard K330 DOES NOT have a connect button on the bottom! There are just 13 screws and 3 tiny pinholes.

have you installed usb receiver? I have installed several keyboard and mouses, they all connected aytomaticaly copy and paste https://www.logitech.com/assets/50388/wireless-combo-mk330-quickstart-guide.pdf ..
2/11/2023 5:45:27 PM • Logitech... • Answered on Feb 11, 2023

My Logitech g9x mouse laser not working / no cursor.

A:If your Logitech G9X mouse laser is not working, try the following steps:1. Make sure the mouse is connected to the computer properly.2. Try cleaning the laser lens on the bottom of the mouse with a soft, lint-free cloth.3. Try a different USB port on the computer.4. Uninstall and reinstall the mouse driver.5. Try a different mouse.If these steps do not resolve the issue, the mouse may need to be replaced.
2/5/2023 5:03:43 AM • Logitech G9x... • Answered on Feb 05, 2023

Hi Z5400. It has stopped working, fuse in plug ok, fuse in sub ok, wire from plug to outlet socket ok?

It sounds like you have done some initial troubleshooting and ruled out some common issues with the power supply. If the fuses in the plug and the sub unit are both okay, and the wire from the plug to the outlet socket is also okay, the issue may be with the internal components of the Z5400. It could be a problem with the power supply or the mainboard of the unit. It could also be a problem with a component that is connected to the mainboard, such as the control panel or the display. If the unit is old, it may be that the internal components have simply worn out and need to be replaced. In that case, it may be more cost-effective to replace the unit rather than trying to repair it.
1/12/2023 7:45:33 PM • Logitech Z506... • Answered on Jan 12, 2023

How do I add format to my logitech 650I downloaded from my old logitech to my new logitech and it doesn't have the format button on it

It sounds like you are trying to use the same formatting settings on your new Logitech keyboard that you had on your old Logitech keyboard, but the formatting button is not present on the new keyboard. To add the formatting button to your new Logitech keyboard, you will need to do the following:
  1. Open the Logitech Options software. This software allows you to customize the settings and functionality of your Logitech keyboard.
  2. Select the "Buttons" tab. This will allow you to customize the buttons on your keyboard.
  3. Find the formatting button that you want to add. Depending on the model of your keyboard, you may have the option to add a variety of formatting buttons, such as bold, italic, and underline.
  4. Assign a function to the button. To add the formatting button to your keyboard, you will need to assign a function to it. Click on the button and then select the formatting function that you want to use.
  5. Save the changes. Once you have added the formatting button and assigned a function to it, click the "Apply" button to save the changes.
I hope this helps! Let me know if you have any other questions.
1/2/2023 12:12:25 AM • Logitech... • Answered on Jan 02, 2023

Simple bluetooth support for logitech keyboard Y-raj56a?

Unfortunately, Logitech does not offer any Bluetooth support for the Logitech Y-RAJ56A keyboard. The keyboard is designed to be used with a wired connection, and it does not have any Bluetooth capabilities. Yes, you can use a Bluetooth adapter to connect your Logitech Y-RAJ56A keyboard to a Bluetooth enabled device. However, you should bear in mind that the keyboard will not have any additional features or support when connected via Bluetooth. So you will need to purchase a Bluetooth adapter. The Kinivo BTD-400 Bluetooth 4.0 USB Adapter is a good choice and is compatible with most versions of Windows and Mac. P.S. BTD400 Advisory A recent update to Windows is preventing the BTD-400 from locating drivers automatically when plugged in for the first time. Please visit the article below to set up the BTD-400 Bluetooth Adapter for the first time. BTD400 Driver Installation
12/31/2022 12:10:44 PM • Logitech... • Answered on Dec 31, 2022

I have a logitech webcam with a built in

go to 'Control Panel', 'Sound', 'Recording', and select your Logitech as the default device.
12/15/2022 5:57:45 PM • Logitech Webcam • Answered on Dec 15, 2022

Water damage in Logitech Ultra Thin i5 keyboard.

12/15/2022 1:39:40 AM • Logitech... • Answered on Dec 15, 2022

No picture and green light flashes rapidly!!

Disconnect cam, restart computer, plug back in.
12/6/2022 5:24:12 PM • Logitech C120... • Answered on Dec 06, 2022

Logitech MX-3000 wireless keyboard not working.

Hi There,

I had exactly the same problem as this, and was able to solve it by turning off "secure mode" on the keyboard (which stopped it encrypting all the keystrokes) by taking the following steps:

1) Press Ctrl + Alt +F12
2) Press connect button on the receiver
3) Press connect button on the keyboard
4) Press escape key
See this post on the logitech forums for details:

Hope this works as well for you as it did for me!
Mark :)
11/27/2022 12:39:20 AM • Logitech... • Answered on Nov 27, 2022

Screen font too small

To change the font size within your browser press

<CTRL> + to make the font size bigger
<CTRL> - to make the font size smaller

If this works please click the THUMBS UP below, thanks.
11/26/2022 3:00:24 PM • Logitech... • Answered on Nov 26, 2022

Logitech M585 cordless mouse not working- light blinking green.

Reboot the computer. If that doesn't work. Turn the computer off. Remove the dongle. Turn on the computer. Insert the dongle. Wait until the computer finds and install it.
11/16/2022 5:46:39 PM • Logitech... • Answered on Nov 16, 2022
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