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Questions & Answers
I have a logitech
It will depend on if you have a 32bit or 64bit version of Windows 7. If you're unsure, you can check by clicking on the start menu, then right-click computer and select properties. This will open a window with system information including 32/64bit version.
Then go to http://www.logitech.com/en-us/435/352
and select Downloads, then windows 7, your bit version, and click download software.
Please leave feedback if this was helpful. Thanks!
7/1/2014 4:25:33 PM •
on Jul 01, 2014
Error 2738 pls give me answer
The error indicates that the VBScript
DLL is not properly registered on the os. You should be able
to fix it running the command on the command promp
before that try to search the location of the file on the windows, run the command with the path of the location of the file
2/6/2014 6:20:59 PM •
on Feb 06, 2014
My mic is not working
Logitech QuickCam Communicate STX WebcamThis webcam does not have a built-in mic
Plug in the webcam
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
All available mics on your computer will show here
The speaker icon ( checked as working) and volume level graph should be visible
Right click on a mic and check the box to show disabled mics
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard
SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
1/30/2014 3:47:44 PM •
on Jan 30, 2014
I cannot install my logitechcam
can you please tell me the error message if you get any?
And before continuing, please check for if your OP is up to date (Start, Windows Update>enter> click on icon>Check for updates) if your OP is windows, if not please tell me what is your OP. If you get updates, install them, restart PC, try installing your cam from the CD.
Come back soon for instructions or to tell if it worked.
1/22/2014 4:22:54 PM •
on Jan 22, 2014
I can see them, but they can't see me. What
You didn't really give me enough details, but I will try to help you anyway:
- It might be you need to refresh your camera.
- I don't know if you used Skype, msn or yahoo, but in either case you need to check if the program is recognizing your camera: tools/options>settings>video setup and see if there is your camera; choose your device and click ok.
Sometimes in Skype conversation you need to refresh your camera by clicking on the camera icon two times, or end call unplug and plug in again the camera.
- The problem can also be caused by slow connection on the other side: their slow connection cannot load the video.
Please, try calling somebody else to see if your camera works with them, and then let me know all the details so I could give you further instructions.
1/22/2014 4:22:40 PM •
on Jan 22, 2014
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