Question about Logitech QuickCam Express Web Camera
I keep having this message when trying to download.
When I try to install the software, I get an error message. The installation just quits.
installation error is defined as any issue or error that prevents the
Setup program from fully completing the task. Installation errors can
manifest themselves in several different ways. One common installation
problem is the Setup program is interrupted with a message indicating
some type of problem. Another type of installation error is when the
Setup program simply disappears or doesn't complete for any reason. When Setup is interrupted with an error
Many installation issues will be accompanied with an error code and then an error message that identifies the problem. Because the camera software uses the Windows Installer, the exact definition of the problem can be obtained by looking up the error code on Microsoft's website. Two common errors are Error 1904 and Error 2711.
When Setup simply disappears or doesn't complete
Note: When installing software, administrative rights are needed to install all the files for camera software. If you are logged in as another user without administrative rights, the software may not install/function correctly.
First try booting clean. If you are using Windows XP, Windows Me, or Windows 98, click here for instructions on booting clean. If you are using Windows 2000, click here for instructions on booting clean. Once you have booted clean, then try to install the camera software.
Since booting Windows clean may disable CD-ROM support, we recommend you download the latest camera software for your camera and use the download file to install after you have booted clean.
All other installation issues
If you are unable to find a solution to the installation issue given the above information, please try the following suggestions. After each suggestion, try running the installation program again.
If following through on the specific instructions above do not resolve the issue, please try the following standard diagnostics:
For Windows 98 and Windows Me Users:
Posted on Feb 29, 2008
Posted on Nov 29, 2012
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