Question about Logitech QuickCam Communicate STX Personal Web Camera

11 Answers

Can't get webcam to work with AIM, why?

I just bought the Logitech QuckCam Communicate STX and have successfully loaded it onto my PC (XP). I only use AOL's AIM. I can not seem to connect with anyone on AIM. I have tested the camera on Yahoo and it works so I know the problem can't be the camera. Or is it? In AIM properties, I have set my Enhanced IM settings correctly like I read online. But it still does not work. I'm close to packing it up and returning it if I can't figure out what's going on. Can anyone help me out? Troubleshoot? Anything?

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11 Answers

Anonymous

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THE REAL SOLUTION!!!!

You probably have multiple video cameras and AIM has defaulted the wrong one

on AIM:
1. go to edit
2. settings
3. enhanced im
4. audio & video
5. camera
6. choose something other than default
7. apply
8. repeat 1-7 until the image appears

do NOT click on video under innivations

Posted on Oct 12, 2008

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Anonymous

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I just found this out, you need to click on the green link at the top and scroll down on the website you will find different IM programs and there are tutorials on how to install them from there

Posted on Oct 17, 2008

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Anonymous

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Guest i have a question X]
i did what you wrote and it all worked fine but when i did the last step on the scroll for all the different softwares it was all just yahoo messenger not AIM. so i dont know if somethings wrong with it. on the box it words with yahoo messenger and aim so i dunno if something is wrong

Posted on May 18, 2008

Anonymous

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I know how to fix your problem.ok so go on www.meebo.com and sign in on your aim account.from there you should have the option to invite someone or call them to a video chat.i hope this helps but i dont know if its your problem.bye.

Posted on Feb 19, 2009

Anonymous

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I got it just go to the little gear thing on the quick cam menu and go down to the last option on the side and the thing says select video calling aplication make sure that is on aim and ur set!

Posted on Jan 09, 2009

Anonymous

I recently purchased a Logitech QuickCam. It's supposed to work with AIM, but for some reason I don't have an option for webcams on mine. I do on yahoo messenger. I can see my webcam on my screen. But all my buddy can see is a black screen. How do I make it so they can see me, too? I can see theirs, but after a few min it pauses than I also see nothing but a black screen. That and or theirs just tells me that's it's no longer available.

For mine all they see is a black screen and on my side it tells me that they can now see me. How do I fix this?

Posted on Nov 03, 2008

Anonymous

I did go throught the Enhanced IM settings also.
I thank everyone's responses in trying to help me out.  It appears everything was set up correctly on my end.  AIM came out with an update to AIM 6.5 last week or so.  I ran this update.  Then the next day Logitech had an update on the camera.  I ran this update.  Now everything mysertiously works properly.  There must have been a conflict between the 2 and with both updates, it's been fixed! 

Posted on Oct 23, 2007

Anonymous

Get into your AIM. Click on Edit >> Settings....

In the Settings Window, click on Enhanced IM. Make sure your video camera is selected from the drop down list making sure to save any changes.

Now, go into your Logitech Quickcam settings. Click on the Gear-looking thing, 4th from the top of icons. This will display the Webcam Settings. Click on the Microphone tab. Make sure to select the proper Microphone and Speakers from the dropdown lists and save your changes.

In the Quickcam settings once again, click on the bottom icon (if you rollover it it will show "Choose application". The first tab will display the different software you can use with your camera. Click on Launch AIM and you should be in business. :D

Tracy

Posted on Oct 23, 2007

Anonymous

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The person you are chatting with has his or her firewall on. most likely through their virus protection. tell them to turn it off and try it.

Posted on Feb 03, 2010

Anonymous

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Both mine and the person on the other ends webcams work we have tried it on other servers and we cant get it to work on aim she has a mac and i have a pc, and we have used it other times and it worked just fine what could the problem be?

Posted on Nov 05, 2008

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Sounds like the camera is fine, you need to troubleshoot the AOL application.

Posted on Oct 07, 2007

2 Related Answers

Anonymous

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SOURCE: Can't get webcam to work with AIM, why?

go here
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see this also
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see this
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see this
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Sergio

Posted on Jun 19, 2008

yooperbud

Weldon Dube'

  • 8637 Answers

SOURCE: Can't get webcam to work with AIM, why?

Normal 0 Personally I'd use Skype.



AIM (AOL) Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Jan 26, 2009

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1 Answer

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1 Answer

Can't get webcam to work with AIM, why?


Normal 0 Personally I'd use Skype.



AIM (AOL) Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

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Go to the Audio Setup and make sure your audio card is selected. Then it should work. Hope this helps. Bud

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