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Posted on Jan 09, 2009

My XBOX 360 has a Sound but no picture issue.

My problem with no picture is a bit different. I was cleaning the back of my 360(I forgot to turn it off) and I accidentally flipped the switch from TV to HDTV, I flipped it back to TV and When I turned it on, sound but no picture, just blue svreen that says video from my TV, now heres the weird part, I have two av cables, when I fool around with it, unplug the cable from the back while its on(then replug it), turn on & off several times, but...when I switch to my AV Cable that does not have an HDTV switch, the picture sometimes comes up when I power it up, the I'll turn it off for a minute, turn it back on and the picture comes back again and again(Happy camper), but then Terqouise color engulfs the other colors for about two minutes, then it goes away, then red color engulfs the other colors and then goes away(this happens constantly), then after its off for hours and hours, then turn it on, no picture. Is it the TV, Thhe 360, the Cable or what? I'm at my whits end, I am thinking about buying a replacement 360, somebody prevent me from spending more money(this is my second 360, the 1st 1 died at the 3 red rings).

Could it be from me packing it in & out of a suitcase for 1 month while on a roadtrip, all the bumping and banging the suitcase did could have broke it, when I returned home on Nov. 15th, It worked fine until 2 days ago (tuesday)......Someone help me.

  • Anonymous May 11, 2010

    Not a solution, but - your 360 will be repaired for free if you get the 3 rings. This repair goes beyond the normal guarantee because it an inherent fault. Go to www.xbox.com for info.

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  • Posted on Jan 09, 2009
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Well the main solution that you're going to get from Microsoft is to unplug everything from your console and your TV and then wait a couple minutes and plug it back in while everything is off. If the problem still persists, instead of buying a new 360, try borrowing a friend's AV cable and see if that works. Try not to unplug or replug anything while the console or TV is still on. Or it could just possibly be all of the jostling around in your suitcase and nothing has come loose enough to stop working until now. Sorry I can't be more helpful, these are just some ideas.

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