Microsoft Xbox - Recent Questions, Troubleshooting & Support


My 360 just wont start and it worked the other

his I have seen before and it tells me the machines is displaying the signs of lead free solder failure (85%sure). you could strip the machine down and replacing the x-clamps at the same time do the heat-gun fix if you don't have access to an IR oven.
To me it will just get worse and will definitely need the x-clamps replacing AND the solder re-seating.

if you want to attempt this yourself i have some free guides available and is relatively easy to do, you would need a few tools including heatgun. We use something called an ir oven which re-heats the solder and in turn re-seats it but the heatgun can be just as good sometimes.

hope that helps in some way
9/21/2021 5:46:58 PM • Microsoft Xbox... • Answered Yesterday

The picture stays black.. i bought a new hd cord

If you don't want open the box then the towel trick is the only option. (not recommended)

Recommended fix: get youself a xbox repair kit and replaced the xclamps. You can get them at

My personal favorite method: Get yourself a heatgun. You can fine them at most hardware store for like $25-30. Open the case, take out the heatsink on the GPU. Set your heatgun at 300-400 degree and blow at the GUP for like 90seconds at circular motion and two inches above the the GUP. Let it cool down and apply new thermal compound. Put the heatsink back and everything else. Test your console before putting the case back on.
9/21/2021 5:46:37 PM • Microsoft Xbox... • Answered Yesterday

My xbox 360 wont show a picture but it has sound

My Sons Xbox had sound but a blank screen. at first i thought it was the video leads.. Borrowed a set from his friend but still the same.. blank screen but sound. I thought about the towel trick but was wary.. so instead i went to a comp repair shop. He suggested the towel trick... he said it may or not work. So being out of warranty with nothing to lose , i gave it a go.
Remove your hard drive and video leads leave just the power lead attached. Wrap your xbox in three towels and switch it on for about 20mins (which i did). Switch it off (it may already have switched itself off ! leave it to cool for about 15 mins and then plug everything back in . I was amazed to find my sons xbox up and running agian. Hope it works for you !! It did for me and i still can't belive it!
8/20/2021 9:27:37 AM • Microsoft Xbox... • Answered on Aug 20, 2021

On fifa 09 after the game it freezes

You might need a new disc all together, the one you have may have just a couple of scratches. (same thing happened to me!) all i simply did was buy a new disc (fifa) and it started working again. Hope this helps DIGMAN
4/27/2021 4:29:56 AM • Microsoft Xbox... • Answered on Apr 27, 2021

Gears of war 2 counters

It is not my duty to solve this problem.
it is epic's.
so the solution is never to buy another game by epic.
Problem Solved.
3/31/2021 2:40:29 PM • Microsoft Xbox... • Answered on Mar 31, 2021

I accidently deleted everything on my hard drive,

im sorry to tell you this but you cannot retrieve deleted content on your hard drive unless you saved it on a memory card or another hard drive if you did put the memory card in slot a and transfer it on your hard drive or if you saved it on another hard drive replace your current hard drive with the one with saved data on it.
2/25/2021 9:09:09 AM • Microsoft Xbox... • Answered on Feb 25, 2021

Laser wont light up xbox 360

Replace the DVD drive assembly. It is a standard PC type very cheap device.
1/16/2021 9:49:12 PM • Microsoft Xbox... • Answered on Jan 16, 2021

My xbox 360 has 3

Turn your Xbox off for like 3 hours..... Turn it back on, if ERROR 74 shows up then you have RROD "Red Ring Of Death".... If you haven't had it for three years yet, you can send it in to Microsoft and they will fix it free of charge... Next time, try to use the Xbox less.... The more you use it the more it is prone to overheating melting a motherboard chip thus causing error 74
8/11/2020 9:09:39 AM • Microsoft Xbox... • Answered on Aug 11, 2020

After playing a game for 5 min. or less playing on

2 red lights is overheating, try giving it a dust out and if this does not work you will need to stop the heat build up inside.

To do this you can send it in or use a good Xbox 360 Repair guide to fix it.

8/11/2020 8:58:26 AM • Microsoft Xbox... • Answered on Aug 11, 2020

Xbox 360 controller won't connect to console

If your controller is not assigned a position, and pressing the sync buttons on both the console and the controller don't fix it (i.e. they both spin for a bit, but then the console's lights turn off and the controller's return to a pulsing pattern), the the problem is actually likely to be your TV, believe it or not. The issue is HDMI -- it's a secure connection between the Xbox 360 and the TV, and if there's an issue with that connection, the Xbox won't even be able to turn on since it'll be unaware of the TV's resolution, color capabilities, etc. Try turning off the TV and then turning off the Xbox. Keep the TV off and turn the Xbox console back on. You'll see the same behavior; but now turn the TV back on and you should see the controller get assigned a position. As soon as the Xbox is aware of what it's connected to via HDMI, things start to work again.
7/26/2020 2:35:27 AM • Microsoft Xbox... • Answered on Jul 26, 2020

Getting error X:5829.0 B:1884.0

Do you have xbox live?

If you dont theres an update required in order to play it.

6/7/2020 1:54:03 AM • Microsoft Xbox... • Answered on Jun 07, 2020

I bought my xbox from

You will not be able to play the game since it is region locked since it is from Europe so you will either have to return it or you can set up an Xbox live account and say you live in Sweden bit I'm not sure if that will work or if it will be worth it because you will only beable to play that one game. Your beat thing ro do is to just return the game and buy it from a us retailer.
3/23/2020 1:14:27 AM • Microsoft Xbox... • Answered on Mar 23, 2020

Hi my son has bought

Unfortunately there is not. Games, DVD's, ect, are all region coded and can only be played in the region they are specified. There are some devices that allow you to change the region code 1, maybe 2 times before being permanently locked on that region. Xbox is not one of these types of devices. Hopefully the game that he bought from America is available in the UK or coming soon.

On a side note, there is one expensive option to getting his game to play, but that would require you buying and having an xbox 360 shipped to you from the US. Then he could buy games from either UK, or America and use the appropriate region coded xbox!
3/19/2020 6:43:54 AM • Microsoft Xbox... • Answered on Mar 19, 2020

Will not read any disc's

Its because the dvd scanner is scratched or broken
3/13/2020 8:52:21 AM • Microsoft Xbox... • Answered on Mar 13, 2020

I cannnot play videos on my console that are

The videos may be in the wrong format. Try WMV with no DRM on it, or an AVI with no DRM. If that works, than the file format may be un-streamable or the Xbox doesn't like it because of DRM protection.
3/12/2020 9:30:18 AM • Microsoft Xbox... • Answered on Mar 12, 2020

Hi my xbox 360 slim

There isn't anything you cab really do without opening the xbox up.
ll DVD's have what is called a region code. this is a code that is specific to 5 regions. in North America, we are region 1, and Japan, they would be region 5. If the Xbox is purchased in North America, the DVD drive in the Xbox, is imprinted with region code 1. This mean it will only play region code 1 movies, and games.

The only thing you can do is to either mod your xbox, or replace the DVD drive with a drive from a different region, but this will make it so you can play dvds from your region.
1/8/2020 8:39:10 AM • Microsoft Xbox... • Answered on Jan 08, 2020

How to lock my xbox 360

You cannot lock the 360, all you can lock is xbox live, you can also lock game ratings so if you have a 10 year old you can do this so they cant play halo.

to lock xbox live you have to go to the system settings and then parental controls.
1/6/2020 10:35:13 AM • Microsoft Xbox... • Answered on Jan 06, 2020

My xbox 360 pro will not paly the music on my ipod

To listen to music files encoded in Apple's AAC audio format, your Xbox 360 console will need the AAC codec (a processing file), which is available as a free download from Xbox LIVE Marketplace.

Go Here: Instructions

Hope this helps.
12/26/2019 2:43:15 AM • Microsoft Xbox... • Answered on Dec 26, 2019

Why can't I play songs off my ipod

The 360 wont play protected aac files, the kind you get from iTunes, but you can work around that if you burn the songs to mp3 using your computer, if you got them from itunes, they are protected and until apple and microsoft come to a conclusion on how to fix that, it wont let you do it, if you can change them to a format that will work with xbox, then you can play them, mp3, you can put the music on a disk and save to xbox or from computer to x box, there is also a patch that might work to if you download to your xbox.
12/26/2019 2:40:43 AM • Microsoft Xbox... • Answered on Dec 26, 2019

Netflix movies won't play on xbox

- ensure Netflix account is good - ensure internet connection is good - ensure neflix app is updated repeat
12/20/2019 2:10:44 AM • Microsoft Xbox... • Answered on Dec 20, 2019
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