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Posted on Jan 08, 2009
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QuickCam Zoom not working after upgrade to Vista

I have upgraded my computer from an Windows XP OS to Vista Ultimate. My Logitech QuickCam Zoom (Windows says the model is PID_08B4, 841.1092) no longer works. Is there a solution available?

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  • Anonymous Jan 19, 2009

    have the same issue

  • Anonymous Jan 26, 2009

    Vista drivers do not exist or are not sufficient, Vista does not recognise the cam via USB.

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  • Posted on Apr 25, 2009
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Just read the most wonder article on how toe fix your quickcam zoom for vista follow these steps

These is from 2007 post so you will have to google for the drivers mentioned. I did and it worked

I have a Logitech Quickcam Zoom and this is how I got it to work:
1. Install QuickCam 32-bit Version: 10.5.0 Build 1096b
It can be found here: http://www.logitech.com/index.cfm/downloads/software/CA/EN,CRID=1794,contentid=10234
2. When you get to the camera detection part where it asks you to plug in your camera, plug it into a new usb port (if you had it plugged in when you installed Vista) and just press skip.
3. Windows may try and find the driver for it, you can cancel that too.
4. Install the old QuickCam software (Version: 8.4.8 build 1034A)and overwrite anything it asks you to (it will fail to install completely because of the new version, but it will put the files you need into the Logitech program files directory.
The old software is here: http://www.logitech.com/index.cfm/downloads/software/CA/EN,CRID=1794,contentid=7649
5. Go to the windows orb (former start button), open control panel, go to system, then on the top left of the window click device manager.
6. Find the unknown usb device (hopefully you only have one... otherwise unplug anything else that doesn't work or you haven't updated the driver for yet)
7. Right click and select update driver, choose a location to find the driver, navigate your way to C:\Program Files\Logitech\QuickCamWebInstall\Drivers\WinNew\PRO2
8. Press OK or whatever, and let it install.
9. Enjoy!

Mine didn't even need to reboot and worked with the 10.5 QuickCapture software. Still need to test with Skype and Live Messenger though.

  • Khurshid Ahmed
    Khurshid Ahmed Dec 26, 2010

    this solution is very helpfull...i've logitech quickcam zoom(u-vw21) which was not working in window7,but this solution let it work.....

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you can upgrade from Windows XP to Windows Vista(ultimate, premium, home, business.......),
you have to buy a Windows Vista CD and install a fresh copy or format.

Some Minimum Requirements:

i) Min 2GB RAM or atleast 1GB RAM(if you have>1GB RAM installation of Windows Vista will not continue)

II) External Graphic Card. for some versions of Windows Vista(to run Aero Interface, special feature only   in some versions of Windows Vista)

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"Windows Vista Upgrade Advisor" is a software from Microsoft which you can download from internet, this  can help you determine which features and edition of Windows Vista will run on your computer. 

 i.e., when u load this software on windows xp it will suggest which upgrade version of windows vista          will suit your system(based on you system configuration. or hardware components.) and then            you can install the upgraded version of windows xp(mostly windows vista home,.........)


Thanking You
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