After a couple of years of good service, the HD is not being recognised by my computer.
I have swapped out the USB cable - no change. Tried it on my laptop, no change.
Clearly worried re hard drive failure...is this common with these drives?
Is there an issue I am missing?
And if it has failed, can data be extracted easily?
I am grateful for any help you can offer.
If it is powering on and is seen by windows disk management but looks like its not formatted , it has lost its file structure . Try running easy recovary pro 6 , try the varies options , i am running raw data recovary and its recovered 3000 files from a freecom disk 160. when i get the data format the disk and copy it back
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Re: Freecom 160GB Hard drive not recognised
Drives do fail Nick.
Is it powering up [power supply problem?]
Plug it in and go to Start/Control Panel/Admin tools/computer management/storage/ removable storage and disk management. See if the disc is recognised there.
If it is not, and if the disk is spinning
Try putting it into the deep freeze overnight.
Plugging in next morning and if it fires up get as much off as possible before it goes down again.
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Always make sure you use good cables. Don't forget to power up the HD. Be aware if the power for the 2,5 " drives has to come over the USB cable, that the computer has enough output power on its USB sockets. Could be one or two sockets don't have power or not enough to power up a HD.
Just try another cable and another USB socket on your PC.
Or when you have an external USB hub, make sure you connect the power supply that came with the hub. Without one, your drive will not het any power.
You could try another USB port. I've had USB ports get loosened up on me without me realizing it. If nothing else has changed, I'd suggest trying to connect with a different USB port, OR swapping out your camera connection cable. The cable might be bad, usually from being pulled on so much.
For the hard drive, you need to isolate the problem first. The questions are:
1. Have you tried connecting the HD into another USB ports? 2. Have you tried using another USB cable? 3. Have you tried connecting it into another computer? 4. Did you check Disk Management of your computer while the HD was connected? 5. Do you hear a clicking noise on the HD? 6. What kind of driver do you need?
Most external hard drives are Plug-n-Play and does not require any additional driver.
Please get back to me so that I could further assist you.
Like many others, I had problems with the drive and tried some obvious
solutions like swapping the old USB cable with a new one, trying
different computers with XP, Vista, etc. and nothing worked. One
solution I found was to open the HD case and swap the drive into a
spare bay on your PC tower. I didn't want to go there since the case is
very hard to open and I didn't want the hassle. So, the solution I
tried was to replace the power supply. I saw this solution a few times
in some forums so I figured to give it a try. I Googled the exact specs
and found a comparable power supply at 12V Adapters (Aurora CO). It is
not a Maxtor supply but I figured as long as the output was correct it
may work. Just got the adapter today, plugged in the HD, and YES, IT
POWERS UP and the XP at my work recognizes the drive! Now I have all my
files available and accessible. Good luck to all, I hope this works for
you. By the way, one lesson learned: BACK UP BACK UP BACK UP! Drives
are so cheap now there is no reason not to (except for being lazy)!
This is a common problem with external storage.
Based on your post/description:
1. Your laptop does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem;
2. Try replacing the cable - again if a no go, so it's not an interface/cable problem;
3. That leaves you only with the PS3200 itself as the possible at fault.
An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure.
Your possible options:
a. Claim warranty/replacement;
b. Replace the HD only;
c. Physically remove the HD and connect it directly inside a desktop either as IDE or SATA and run manufacturer's diagnostic and/or third party
d. Seek services of professional data recovery firms (if data/files are mission critical);
Hope this be of some help/idea. Post back should you need further information.
Good luck and kind regards.
Your USB ports on your computer may be bad. Do other devices work if you plus them into the same USB port?
You can try plugging the scanner into another PC with USB ports. If it works in the other PC, then that points to the original PC's USB ports. You can try buying an add-on USB port or using other USB ports on the PC.
If it still does not work, then there may be a problem with the USB port on the scanner, and the scanner itself may need to be serviced.