I had a Freecom 400gb Hard drive running but it was getting close to its capacity, to solve this problem I purchased another 400gb drive.
I installed the Freecom software for the second time (I had initially installed it when I purchsed my first external drive.)
My computer briefly recognised that I now had two external drives. However, whenever I now turn on the computer it recognises one of the drives (the first one I installed) but not the second.
Is there anything I should have done but didn't do?
I look forward to your replies
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sounds like a faulty drive, afraid without sending it off only way you will be able to get info off is by transfering it bit by bit, best u use cut files at least u dont have to keep copying same files over and over that way
The chances are that you would have burnt the Power IC's, so there might not be any damage to the Hard Disk itself. you culd try buying a cheap External Enclosure at the closest IT store or moun the Hard drive on to a desktop computer. you should be able to retrive the data.
Not necessarily your information (data) was lost. The freecom hard drive might have some problems installing itself or some connection issues. I would take it to a data recovery technician. Of course there is always a 50 50 chance that you lost it or not. Wish you the best, Good luck
I'll assume your using Windows.
I'll assume it's a USB drive.
I'll assume it is an external drive.
And I'll assume it's formatted as NTFS.
Try using the USB (or FireWire) port for anouther drive to see if that is the problem, if it is then reinstall the driver for the port, through the Computer Managment Concole (assuming yur using windows).
If you formatted the drive as FAT, re-format it as NTFS.
This means that although your hard drive is capable of handling usb 2.0 speeds, your PC has the older USB ports or if your PC has USB 2.0 ports, you don't have USB 2.0 drivers installed. You will most likely find USB 2.0 drivers from your motherboard manufacturers website.