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i have just tryed
you have to download the driver for the hard drive
go to the hard drive manufacturer web site , find the down load for you model hard drive and the imac operating system
download and run
on Dec 03, 2017
Freecom Password Delete
Everything is possible. Few points. Is this external hd? Did you used the software and the drivers given by the manufacturer? Which OS are you using?
Yes it is possible to erase everything on any type of the drive and start from scratch. You can do this by formatting the drive make sure you do NTFS format.
Let me know please!
on Feb 02, 2015
Freecom external hard drive classic 2.5
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external ,
go to Start-Control Panel-Administrative Tools-Computer Management-Disk
Management , and see if your external drive is listed here with your
local drives. If it is listed , right click on the drive and change the
drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your
computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your
computer case or another external case.If the drive works , the problem
is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
latter is the easiest to diagnose , does your external light up at all
when you plug in the power? If not , then this is probably your problem.
On the bottom of the adapter is a label which you will be able to use
to have a new adapter made at your local electronics shop and this will
cost about $30 max. They will also be able to test the adapter with a
clamp meter to see if this is really the problem and this should be
- The USB cable between the drive and the computer may be damaged.
- The circuit board which connects your drive to the interface of the external may be blown.
- The power supply (if applicable) may have a blown transformer.
The second component you want to test is the USB cable. If
you have a printer , swop out the cables and see if your printer
functions normally. Most externals use the same connector so you should
be able to test it in this manner. If the cable works go on to the last
step. If the cable is defective , replace it with a new one which you
can find for about $10 at most electronics and chain stores.
last component to test is the circuit board. This is a bit of a grey
zone as you probably won't be able to spot the blown component unless it
failed really badly. With the casing already opened , locate the
external's circuit board and check to see if you have any blackened
components or fluids leaking from some components. If all the other
components of the external worked perfectly , then this is the faulty
part. It is not really economical to replace the circuit as most of the
time it is out of production by the time you need to replace it and it
still costs a lot even if it is available so if your drive is working
perfectly when connected via sata or IDE on your computer , the best is
to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
on Sep 29, 2010
Data Missing from 250GB Freecom HardDrive.
May be that is hidden..Go to the control pannel look for folder options and then in the view tab check the box show all files and then click ok.
connect it again see if are able to see your files again. if not then there are data recovery tools available on the internet.
But i think the first method will solve your problem
on Jul 28, 2010
Laptop cant find external drive
Is it just a new plug in USB drive?
If so try assigning it a different drive letter on another computer
Control panel -
Administrative tools -
Computer management -
Disk Management (in left hand panel on XP) -
Then change the drive letter. ( it will say that some programs may stop working - this is if there are programs or shortcuts on a computer that already point to data on the drive as they will still be looking for the old drive letter. Don't change the drive letter if the external drive is full of stuff.)
This process has worked for me
on Mar 30, 2010
Freecom 160GB Hard drive not recognised
Drives do fail Nick.
Is it powering up [power supply problem?]
Plug it in and go to Start/Control Panel/Admin tools/computer management/storage/ removable storage and disk management. See if the disc is recognised there.
If it is not, and if the disk is spinning
Try putting it into the deep freeze overnight.
Plugging in next morning and if it fires up get as much off as possible before it goes down again.
on Mar 05, 2010
Says 4gb not 250gb.
It sounds like your OS (windows XP+, I presume, as it's NTFS) is reading the wrong partition information from the hard disk.
Use this (free) partition software to delete all partitions on the external drive (and make VERY sure that it's pointing at the external, and not your main hard disk!).
...so delete all partitions; make a new one and see if that is 250 GB.
If yes, format. Sorted.
If no, you could try editing the partition table directly with this:
...you'll again have to be careful you're working on the right hard disk. To use this, you'll need to know the number of heads, cylinders etc. This data might be on a label on the disk (inside the external drive case), or you might be able to get it from the disk's manufacturer; either on their website or by emailing their tech support.
If editing the partition table doesn't work, or if the numbers keep reverting/changing, then it's highly likely that the hard disk is stuffed. Only thing to do then is replace the hard disk in the external case (make sure you swap for the same type: IDE for IDE and SATA for SATA); or explore your warranty options.
Hope that helped. Good luck!
on Mar 03, 2010
I have a lot of photos on the external Freecom
This should not be to hard to recover.
Unless reformatted it is likely that only file indexing problem is the issue.
External hard drives are for copies.
Never allow a to ever be your only copy.
FREE FILE RECOVERY PROGRAM GOTO:www.recuva.com
Just choose a drive,
Your Hard drive.
Then click the Scan button.
Hope this Tip helps you.
From someone who has lost a lot of Data
on Feb 21, 2010
I recently bought a Freecom 1TB hard drive. It
Is this a SATA drive and what operating system is loaded on it? .
you may have to insert the installation disk to reset the password.
There is a Linux program on the internet to reset the password to default but there is no guarantee to this. This is for Windows XP
2. You can also get some one with a Linux box to view and backup your data on another hard drive but the PC will have to be compatible to accommodate the hard drive capacity.
3. Try not entering a password at all when in the password/ user screen "hit enter"
on Feb 03, 2010
Laptop can't find ext harddrive
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
on Nov 06, 2009
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