Ice dispenser crushes ice when cube is pushed

Take out the ice bucket and check the metal arm and make sure it moves freely. Ice may have gotten stuck.

fridgidaire makes cubed ice but crushes ice. could be push button on door, mechanism that crushes ice, if not mechanically inclined please call refrigeration tech to check out.

do your hear auger turning when pushing dispense button

Pull the ice bin forward about 3 inches.
Then re-insert the bin until it locks in place.

This answer probably comes too late for you (you posted the question 9 months ago), but I want to record it here for posterity, since I had the same problem, and searching on Google for it brought up your question.
Anyway, I managed to fix this very problem by removing an ice cube that was wedged in the ice dispensing mechanism. The way this unit works is that it pushes the ice cubes through the mechanism, which always rotates the "crushing blades". When you select "cubed" ice, a lever opens up the exit chute wider, which causes the blades to simply push out the ice cubes as they pass through. When you select "crushed" ice, the lever closes the "exit" for the ice cubes to be narrower, so that the ice cubes can't be pushed through by the blades, and instead get crushed by them. I had an ice cube wedged in there that had the same effect of closing the exit to be narrower. Removing it fixed the problem.
You might want to collect all the ice cubes that have accumulated in the ice bucket in a container, empty the ice bucket, clean out the mechanism from any obstructions, and then put the ice cubes back into the ice bucket.

is it push button or do you manually have to turn dial from crush to cube. I have push button and had this problem once before.(LG side by side) I turned off at power (remove cord from wall) and removed ice tray all together. save some ice for testing. Check to see if crush part was clean. Put ice back in container and put back together and turn back on at power point. See if you can have cubed now.

Replace the switch behind the front panel on the freezer.

There is a solinoid in the freezer section by the motor that turns the ice auger. Test it by selecting cubes and with the ice bucket out, open the door, hold the door switch so the lights turn out and push the dispenser button. It should make a loud snap and travel upward. If not then I would say you have a bad solinoid. If it does, then I would look at the bucket. the metal rod that runs along the side of the bucket opens a flap in the bucket that is supposed to let the full cubes drop. look for anything that might cause it to be hanging up.

hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

You may not need to replace the solenoid.  If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice.  Test it manually with your hand, it should be free  to move up and down.  If not, then it is frozen with ice.  Remove the ice dispenser and let it thaw and dry out.  You should then be able to move to rod and it will work fine, at least until it freezes again.  Anyone know how to prevent it from freezing up? Its a continual problem for me