Question about Frigidaire ULTRAWF Frigidaire PureSource Ultra Refrigerator Water Filter

12 Answers

Frigidaire water filter stuck

The manual says to remove the old filter by pushing in on the end and then pulling it straight out. But, when I push in on the end of the filter it does not release. I have tried many times. I can push the old filter in a little but it does not release when I let go. Any suggestions? I have the Frigidaire Gallery model and the filter is a PureSource Ultra.

Posted by Bobby on

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  • TM Eveland
    TM Eveland Mar 15, 2015

    This worked great! A magnetic nut driver would be helpful in not losing the nut and alo help in not burning your hand.

  • James
    James Apr 07, 2016

    That worked fine. A flange on the OEM filter was stopping it from coming out. Easy fix. Thanks
    Jz Cochrane AB

  • Tim Pieples Aug 29, 2019

    THANK YOU!!! Worked Great!!

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12 Answers

Catherine Seay-Butler

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We had the same issue. My husband unscrewed the filter cover (1 screw on the left side of the filter under the light flap). Then he pushed the old filter in & lifted it up and it came right out.

Posted on Aug 25, 2013

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  • Jennifer Petersen
    Jennifer Petersen Jan 21, 2014

    We had to do this as well! But it worked!

  • dianalynnestogsdill
    dianalynnestogsdill Feb 01, 2017

    yayyyyyyyyyyyyyyy it worked!!!

  • Anonymous Mar 11, 2018

    YAY!! It worked!

  • Anonymous Aug 05, 2018

    This worked, the only other thing I had to do was push the bottom of the filter with the flat head screw driver and it popped out. also I used the flat head to separate the outer part from the filter housing before I found the one screw.

  • Millie Martinez
    Millie Martinez Jul 12, 2019

    No matter what I do filter does not come out , dont know what to do next

  • Pstoney Aug 13, 2019

    Open fridge remove everything on your top shelf, pop up on the light cover and remove it. Next you will see a Phillip screw holding the water filter cover in place, remove the screw and the cover should slide forward. The filter will be exposed, where the two filter heads connects stick your finger in between them and push up while pushing the filter in at the back and the filter should come right out!

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David Main

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I found something that works. Use a flat screw driver to pop off the side plastic cover. This will expose a screw that holds the housing in place. Remove that and then there is an opening near the bottom that you can fit your finger into. Push up on the plastic connector that the water filter seats into while also pushing the water filter in. The filter comes right out. Do the same when putting in the new filter. It seems this connector sags a bit and pushing up on it helps.

Posted on Apr 10, 2017

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  • Eduardo Valentin
    Eduardo Valentin May 08, 2017

    Worked for me! Thanks a lot!!!

  • Tammy Brummett-Bauer
    Tammy Brummett-Bauer Jul 03, 2017

    Awesome. It worked. Thank you so, so much.

  • Dave Braeger
    Dave Braeger Mar 01, 2018

    This post saved me a lot of time! Thank you!!!

  • Tina Fuller
    Tina Fuller Aug 04, 2018

    Thanks and God bless you!!!!!!!!

  • Anonymous Feb 25, 2019

    YES! Totally worked. Sanity of a tired mom of twin toddlers totally saved.

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Tom Bell

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I had the same problem with the Waterfall filter from Amazon. It appears to be a basic design flaw that causes the filter to become stuck. There's a sawtooth part that slides onto the end of the filter. After taking my filter attachment apart to remove the filter it was clear that the sawtooth part had come loose and was catching on the housing preventing removal. I'd suggest avoiding this aftermarket filter else risk the headache.
frigidaire water filter stuck - 5_3_2017_2_34_42_am.jpg

Posted on May 03, 2017

Al Miller

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You might have to force it out, using a thin object, have you checked for any clips holding it in place from the sides or underneath, some have snap clips which are hard to remove ,try prying it away from the end before pushing in on the end or try to remove from one corner,

Posted on Oct 02, 2012

  • Bobby Oct 02, 2012

    The last time I replaced the filter I was able to just tap on it and it released. This time it doesn't work. I may try to remove the plastic cover around the filter before I try to force anything. Right now I can't see anything to force - I can only see the very end of the filter sticking out of the plastic housing.

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Nick

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I had a ULTRAWF "compatible" filter from amazon from the WaterFall Filter Company, and was unable to remove it, despite trying tips provided by other answers here.

I ended up removing the entire water filtration casing and taking apart the water filter system in order to get it out! Such a pain and definitely reviewed the product poorly on Amazon and won't be buying generic/off brand filters again for this fridge!

This site had a great video for my model of Frigidaire Profressional fridge (the only info I could find on safely removing the casing)
http://www.repairclinic.com/PartDetail/Filter-Holder/242009601/1513157#repairHelpVideoTabsAnchor

Once I took everything apart I simply had to nudge the filter's connector piece over a few millimeters and then it finally popped out of the filter holder.

Posted on Sep 14, 2016

Michael LeCroy

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Use a hair dryer on low and not too close on to filter and defrost it. It's more than likely frozen .

Posted on Aug 05, 2018

Dan F

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Don't buy this kind from Amazon cheaper but hard to get off end up removing the 5 screws and getting it out. Thanks for advice
frigidaire water filter stuck - 6_21_2017_2_57_41_pm.jpg

Posted on Jun 21, 2017

Rico Kowalski

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Turn off the water supply into the fridge. Then let all the water out of the dispensing line. This should release enough pressure off the filter to get it to pop out. good luck

Posted on Dec 28, 2016

James Castleberry

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I purchased a generic filter off Amazon named BEST refrigerator filter. Saved about 50% but when I tried removing it, it would not release. No matter what I tried it wouldn't disengage the latch when I pressed it in. My last effort worked. All I did was shut off the water supply behind the refrigerator, turn off the icemaker and drain the water from the dispenser. Once the pressure was reduced, the filter released and came out as it should. .....Lesson here was stick with the original filter.

Posted on Aug 08, 2016

Mike lam

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I been fooling with mine pure source 3 water filter for frigdare for three months trying not to break it. One day I turn the refrig temp button down to 5 for 20 mins and it pop right out.

Posted on Feb 14, 2015

Bob Delaney

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Had same issue on Fridigair ULTRAWF filter. You tube videos say just to put in - did nto work.

What did work was to hold the upper plastic housing against the fridge ceiling while pushing in. Apparently the tolerances are tight and if the plastic has dropped a little it will not come out

Posted on Jan 01, 2015

maureenrk

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I had the same problem. I found it awkward to push in to get something out. My husband had to do it. We found if you push with some force in and up it pops right out. Our problem is that it leaks constantly. We just moved in to a new home and the refrigerator is brand new and came with it. How is it possible that it leaks - a lot as a brand new refrigerator? It leaks pools and pools of water. Any idea on how to fix that?

Posted on Dec 23, 2012

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dcramer531

Dcramer531

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SOURCE: Water stopped flowing on my

If you by pass the filter does the water flow? I suspect your water valve may have gone bad. Have you tested that by any chance? Also make sure the filter is in correctly and no loose lines and is locked in tightly. I would do two things: make sure the water reservoir in the refrigerator (behind the bottom drawer) is not frozen and check if 120 VAC coming to the water valve solenoid while the water dispenser calls for water.
Here is a link to a page that describes how to test the water valves.

www.appliance411.com/faq/test-water-valve.shtml

Posted on Jun 25, 2011

espressonist

espressonist

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SOURCE: water is leaking inside of my refrigeartor. It is

The most possible reason is the spout drain tube and the drain tube are goggle with something including a peace of ice and the water produce from defrost it can pass thought spout or tube or it can ran freely and overflow in the fridge thus the dripping. The drain spout is no 25 and drain tube no 23 at the parts diagram of your fridge. So you can clean the spout and the tube using a long wire so the defrost water end on the drain pan over the compressor at the back of the fridge.

Posted on Sep 03, 2011

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