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You might have to hold the power button down for like 20-25 seconds and if that doesnt work what I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
I had the same problem, first on the mp3 player under settings change the USB setting to MSC. Then plug the mp3 player back into the computer. Open the My Computer icon, right click on the SANSA C140 icon and click format. Make sure it's Fat32 and Quick Format is Not selected. Then click format. This will take a few minutes. When it's done your mp3 player will be just like a usb drive; you're files will be read normally.
* if it's a voice recording you're trying to find, look under music and scroll down to Recordings. If it's not there then perform the above format.
Also it only reads mp3s and pictures (gifs, jpgs). Unfortunately the c140 doesn't play videos :(
First open your mp3 player and go to settings. Under the USB menu
change it to MSC. Then plug in the mp3 player to the computer. Open
the My Computer on your desktop, right click on the Sansa mp3 player
and click Format. Make sure Fat32 is checked and Quick format is
UNchecked. Then format the mp3 player. After that it should be clean
and work just like a USB drive.