Question about SanDisk Sansa c140 MP3 Player

WMA and Sansa Converter won't recognize my c140 MP3

When I hookup my c140 to the USB I get a message that an MTP Device is detected and it asks me whether I want to open with WMA or Sansa Converter, and whichever one I choose, it opens up and tells me there is no device detected. I tried uninstalling and reinstalling the Sandisk software, and somehow wiped everything off of the MP3 - even the menu no longer has words in it. Any ideas??

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3,130 Answers

For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

Sansa Community

sansacommunity.com

Posted on Jul 13, 2007

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NOTE: MAC computers do NOT support MTP modes of USB conectivity in a MP player. A Sansa player in MTP mode when plugged into a MAC computer will NOT be detected or recognized. MAC computers supports Sansa players in MSC mode Sansa players can only be recognized by a MAC if the USB mode on the Sansa player is set to Auto Detect or MSC.
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1 Answer

How do you take music off your mp3 player

Hello,

The Sansa c140 can be operated in MSC and MTP mode for transferring and deleting music files.
See also setting USB mode for autodetect or MSC mode on page 16 of the manual: link to the Sansa c100 series manual.

For deleting files a connection to a computer has to be made in either MSC or MTP mode, see page 10 of the manual.

MSC mode means that a computer will see the player as a removable disk when connected.
It's like exploring the computer detecting the player as an external memory, showing up as a drive letter with about 1 GB of memory.
Before disconnecting the player, always safely remove hardware, the icon in the bottom taskbar on the right.

MTP mode means that a computer has software installed like Windows Media Player 10 and in this software, when started, the player is being recognized as Sansa c140.
Before disconnecting the player, wait for the message that it is allowed to disconnect the device.

How to use Windows Media Player 10 ? See the site of Microsoft:
http://www.microsoft.com/windows/windowsmedia/player/10/using.aspx

Need more help ? Just post a comment.

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1 Answer

I downloaded a Sansa video converter and it keeps saying that my Sansa is not connected after i connect it. Can i have some assistance please?

do u have windows or mac system? if mac,
Although MAC OS is NOT a supported operating system, the Sansa player can still be recognized if the Sansa player is only plugged in MSC mode.

MAC computers do NOT support MTP
A Sansa player in MTP mode when plugged into a MAC computer will NOT be detected or recognized.

MAC computers supports Sansa players in MSC mode
Sansa players can only be recognized by a MAC if the USB mode on the Sansa player is set to Auto Detect or MSC.
See answer ID 207 for instructions on how to put your Sansa player in MSC mode.

See answer ID 1141 for instructions on transferring music to your Sansa player using iTunes on a MAC computer.

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A mtp device

To put songs on the device while it's in MTP mode, you need a music program (Rhapsody, WMP, etc... I use Media Monkey which is freeware).

If you want to access the player as a standard usb storage device, go into the player's menu, and under settings->USB, change it to MSC mode.

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1 Answer

I don't know how to load music from the internet to my new mp3

the best way for that is to read your manual.

MINIMUM SYSTEM REQUIREMENTS
Windows XP SP1
Windows Media Player 10
Intel

Pentium class PC or higher
CD-ROM drive
USB 2.0 port required for hi-speed transfer
CONNECTING AND TRANSFERRING
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You will need to use Sansa Media Converter to transfer photos to your Sansa c200. Insert your SanDisk
CD and select Sansa Media Converter to install it to your PC. Then you can load your personal photos
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To transfer music to your Sansa c200:
1. Connect Sansa c200 to the computer.
2. Drag and drop files from your computer to Sansa c200 by using a variety of music software
programs to transfer/synchronize your files.
3. In MTP mode as long as the files are WMA or MP3, they can be dragged into the Media folder.
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