I have had a HP Photosmart 935 since 2003. The first one broken within weeks of purchase. One day the lens (Pentax 7.6-22.8mm Zoom) simply stopped opening, although the rest of the functions still worked. Of course, it could not take photos or video. Since it was still under warranty, HP sent me a "new" one. Well, it has happened again, and of course I am no longer under warranty. HP said they will give me an upgrade offer to buy a refurbished camera. Well their upgrade offer is lousy and as far as I'm concerned it it simply an illegal Bait-and-Switch offer. When they replaced my first camera under warranty they should've provided me with a camera that did not have the exact same defective mechanism which would predictably fail, as it has. Failing to do so seems to be a violation of their warranty coverage (i.e., they never actually fixed the problem). That ranting aside, is there anyway to get the camera fixed at a reasonable price? I've seen other postings for similar problems but for other camera brands.
Try the procedures in this tip.
SOURCE: hp camera LENS ERROR`
Hey mistydawn33,
Our Best Buy™ store can send the camera out for service you just need to bring it to the Geek Squad® precinct in the store and they will send it out for service. I will say that the cost to repair digital cameras often exceeds the value of the camera, and the repair can take a couple of weeks to get done on average. I hope this helps!
Sincerely,
Allan
Go Ahead. Use Us.
SOURCE: Lens goes out a little way then goes back in and shuts off
you have a bad gear in the lens ***'y must be replaced.
SOURCE: m547 camera lens will not open
My son has this camera and dropped in the sand this summer. He had the same problem.
I found this blog posting.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Read it. And try all the techniques.
I took the camera to our photo printing store and the guy sprayed it with compressed air. It didn't do the trick but I think it helped. We tried all the techniques in the article. In the end I put some WD-40 in a dish and used a toothpick to drip the WD-40 into the space between the lens barrel and the camera case. I powered on the camera while my son pulled on the lens. He pushed back the flaps and pulled from them. Somehow, after several tries - and I was ready to give up - the lens opened. We still got a lens error message. We kept brushing away and blowing out sand and turning the camera on and off. Eventually it started working. However, the zoom is not working. But we are going to go back to the photo store and have him blow more air into the lens.
Good luck. Hope this isn't too late and helps you.
SOURCE: hp photosmart r742-lens error
Press the lens till the little doors close but not at all, i just fix it these ways 2 min ago! I SWEAR, just press it with a little hard and cross ur finger =D it work for me!
SOURCE: HP Photosmart M425 Lens error
This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
65 views
Usually answered in minutes!
×