Question about HP Photosmart M425 Digital Camera

3 Answers

Wrong format on HP M425

I have an HP M425 digital camera with a 1GB San Disk. Took a lot of pictures and it just simply conked out.WWhen turned on it says "Card has Wrong Format....Press OK to format card". When I do in fact press OK, it says "Unable to Format"...Help!!!

Posted by joehans on

  • 14 more comments 
  • Anonymous Feb 10, 2008

    Same problem as do I retrieve pictures taken.

  • Anonymous Feb 11, 2008

    Same to recover and usually, how much

  • amandangel Feb 23, 2008

    i have photos on the scandisk 1.0 gb card and my camera is saying cannot format? i press ok to format and it wont do anything. how is this fixed?

  • margaret shuttleworth Mar 26, 2008

    when i turn camera on it says wrong format press ok when i do that it says unable to format

  • Anonymous Apr 10, 2008

    and me

  • joshbenden Apr 10, 2008

    Same problem as above for me to

  • TexasTrouble May 18, 2008

    Same here!!!

    Anybody got any ideas?!

  • Anonymous Jun 01, 2008

    memory card just saying wont format

  • Anonymous Jun 04, 2008

    I'm having a lot of difficulties when I have a lot of picture taken and then I got stock when trying to save one by one or in a small group of them either into my desktop, or in my documents. One day I could and then I couldn't send it as an attachment in one E-mail.

  • Anonymous Jun 11, 2008

    Same exact issue

  • Anonymous Jul 23, 2008

    I have bought a new card and it didnt help

  • Anonymous Nov 16, 2008

    took lots of pictures - downloaded to my computer - would not download all and then when I put the card back in to the camera it read "format card - Unable to format" assuming it was the card I purchased a new card and it says the same thing - Format....unable...

    I think it is the camera not the cards.

  • joannlerma Mar 03, 2009

    when i turned it on it reads card has wrong format,then it says, press ok to format card,i then press ok but is unable to format

  • trebmarge Mar 04, 2009

    my camera is always asking to format the memory card. ut when i'm formating the card it doesn't work.what i need to do?

  • Anonymous Apr 12, 2009

    Exact same issue

  • Anonymous May 22, 2009

    i have same problem



3 Answers


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Just fixed this problem on a M525 camera (same physical construction).

Do a search with M525 and format.

Posted on Oct 10, 2008

  • Anonymous Oct 10, 2008

    I just had the same problem - all I did was remove an SD card (that had been in
    the camera over a year with no problems) - and put it back in. Then when I turned
    the camera on, a red screen appeared "Card had wrong format - press OK to format".

    When I pressed 'OK' it said "Unable to format".

    I tested the card in an external reader, and all the pictures were there.
    I could offload them, and format the card just fine.

    What I found by peering down in the battery compartment with the card plugged
    in, was that one of the gold contacts that that touches the pads on the card
    seemed to protrude a little further out than the others, and looked just ever so
    slightly twisted, as well. After removing the card, and looking down inside with
    a very bright light, it appeared that contact finger had been bent over a bit when
    I had reinserted the card. I used a fine metal dental tool with a tiny crook (less
    than 1/16 inch) on the end to pull up on the contact from the center of where
    it appeared bent, and sure enough, it straightened up to around a tenth of
    an inch longer than it had been in its bent condition.
    I reinserted the card carefully, observing all the time that the contact in question
    was sliding up the side of the card with the pads on them, and not getting folded
    under the leading edge of the card as I put it in.

    Problem gone!




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The HP site states that the M425 Camera was tested with SD cards from 16MB to 256MB. You need a High Speed SD memory card for anything beyond 256MB.

Posted on May 31, 2008



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HP Photosmart lens error M425-14 7of80

Posted on Jun 30, 2009

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HP Photosmart M425 card has wrong format press ok to format card unable to format

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  • Insert your memory card into your computer's reader if you have one. If not, you can purchase a multi-format USB Memory Card reader from or
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