Top 20 SanDisk Cruzer Micro MP3 Player Questions & Answers

It might be broken.. Buy a new one here http://www.dealextreme.com/details.dx/sku.23756 It's free shipping worldwide, the usb pen is 1 Gb (twice the storage you have now) and costs $6.

Actually, your laptop hasn't detected your flash drive. Please make sure all of your software on the computer is completely up to date. Next, try plugging the flash drive into a different computer to see if it shows up. If it doesn't show up on a different computer, then try formatting it. Once formatted, try again. There is a possibility that the flash drive has gone bad, but just take things one step at a time.

download the u3 software from www.u3.com and install it. It should work as before.

I believe I'm correct in saying that your talking about two diffrent computers. the one at your house is reading from your flash drive because your computer has the approprate drivers, the one at school may not. another problem is that in some computers you can't plug devices into the front of the computer so you may need to plug the flash drive into the back of the computer.

Is this one of the cruzers with the slidey USB connector, and what's called "U3"on it that loads automatically?

If so, you should not need to format it as such, but if there is a lot of the U3 software on it, that can bog up the drive with unnecessary data. You can also remove the U3 software altogether, however, this is a permanent solution - make sure you will not ever want this functionality from your drive first before you remove the U3 software.

did you try uninstalling the U3 software?  when the u3 launchpad comes up, there should be an options link, look in there for the uninstal button.  Once you take off U3, you can't put it back on.
if you want even more space, AFTER UNINSTALLING U3, take everything you want to keep off of the drive, and put it on your computer.  make sure you remember where it is.  then, in My Computer, right-click the drive, and click Format.  for the File System box, select FAT32, make sure Quick Format is checked, then click the format button.  Make sure before clicking that button, EVEERYTHING YOU WANT TO KEEP IS OFF OF THE DRIVE!  YOU WILL BE UNABLE TO RECOVER YOUR DATA ONCE YOU FORMAT THE DRIVE!
Hope these tips help

try to connect it firs to other computer, if other computer can detect it,format it..if not,that means your sandisk wont be usable anymore.

few computers nowadays read SDHC out of the box. you will need to purchase a SDHC reader that plugs into your USB port.

Depending on the type of drive you have, and whether you have lost your data, here are some references.
For data recovery (there are lots out there):
http://data-recovery-professional.com/?k=Usb%20Data%20Recovery
http://www.fast-download.info/corrupted.html
For drivers, etc., which could help:
http://wareseeker.com/free-mini-pen-drive/

These, of course, are aside from going to sandisk.com for assistance. A number of their products carry extended or lifetime warranties, and their customer service folks should be able to help by phone, chat or e-mail. Thanks for rating FixYa!

may it got damaged.... or it needs driver...

I have had the same issue. Sometimes static builds up and discharges into the drive. Most USB drives are made to tolerate such problems, if it's fairly new and not obviously damaged outside, send it to sandisk for a replacement under the "poor workmanship" clause.

Hi, you might be able to get back the operating software by using a software repository (ie softonic or softpedia) or the Sandisk website to upload the installation material onto your music player. Then after the player is functioning properly again, you can download your past music to the player from your computer. Thank you.

Well certainly not us at FIXYA dot com! Do you not know where you are posting? You need to contact the company you ordered from and that isn't us. Get the details from the confirmation email and phone them. If you need further help, click COMMENT under my post.

There is hidden clips, use a spudger along the edges. https://forums.sandisk.com/t/taking-apart-the-clip/46674 ..

links may help manual below http://downloads.sandisk.com/downloads/um/clipsport-um.pdf You can look up questions on below link https://kb.sandisk.com/app/answers/list/kw/change%20language%20mp3/sno/0/session/L2F2LzEvdGltZS8xNTg2NDc4MDkzL3NpZC9mVWF0SVJ4NmdzSzdTbl9WWUpuQUt2SlU5amdLTUxhX0xLNVdDVklGMlZrVERqdlN6amNLSml0QkFUc2lLb280Qmd0VTNoaXdpZndVSk9qMCU3RTFnM0RiQ3B0UzdqOHJrWmFxUXdnTDBoaSU3RVNHZlFxYTVQdU5DRlJ3JTIxJTIx/search/1

Hello, Steve - There is more than one provider of prison commissary MP3 players. I believe the Federal Bureau of Prisons SanDisk MP3 players (and the music for them) are sold through Advanced Technology Group (ATG). Regarding the ATG Federal prison provided MP3 player, see the information here: http://www.corrlinks.com/MP3Reset/ On that page, choose the link for Working MP3 Player Released Inmate. Note: You will need Adobe Acrobat Reader software (free.) The document for that link is a PDF document. Follow the instructions provided in the 2-page PDF document. In case you need to contact ATG Reset Service (where you will send your MP3 for release of the player and downloaded music), this is the telephone number: 515-453-9520 and this is the email address: http://www.a-t-g.com/ Source of phone # and email address: Better Business Bureau https://www.bbb.org/us/ia/west-des-moines/profile/computer-system-designers/advanced-technologies-group-inc-0664-32020043/complaints Best wishes.

Tried a new CABLE yet? Go to GOOGLE and search for: "sandisk clip jam troubleshooting"... Sorry, there are only 43,200 hits on the topic. sandisk clip jam troubleshooting Google Search Anthony

Here is Australia's AC plug

connect with USB cable, go to file explores and right click icon and format or you can open device and delete songs individually

notify the correction facility