Top 20 Visioneer OneTouch 8100 Flatbed Scanner Questions & Answers

Hello.

I am a Support Engineer with Xerox Scanners.

The problem that you are asking is unclear, but I will try to answer as best as I can.

The 8100 scanner only support drivers for windows 98, ME, 2000, and XP SP 1.

We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/

If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.

Regards,

Xerox Scanners Support

open google home page download driver magician
update drives update
click drive driver version size relase date
driver name serch google home page
try

Currently there's no Windows 7 driver available for this Scanner. But still you can install it on both windows Vista and Windows 7 systems using the Xp Cd or setup. If you have the cd, copy files on your computer and extract the Setup file in a specific folder (do the same even if you downloaded it instead of using a CD). After you are done, right-click the setup file you've extracted in a new folder, select "Properties", and in the properties windows, click the "Compatibility" tab, there select the option available "run this program........." click "apply" and then "Ok". Now close all running programs and try installing the modified setup. It should work fine. But if in case, there's still problem installing, open "Device Manager" (Right-click "My Computer and select "Manage" and then "Device Manager"), from the lists of available devices, right click the scanner name highlighted with yellow band followed by interrogation mark (the scanner must be switched On and be connected to the computer.), and select "Update driver", now from the new window, select to search the driver manually and click "Next" and then "Browse", locate the folder where you saved the driver and proceed forward with the wizard. That should do the trick.



If you need further help, let me know.

Good luck.

Thanks for using FixYa.

log onto the manufacture website and down load the vista driver for your scanner

From this official link you can download drivers, manual and bundled software (like paperport) for your scanner.

In case of a problem or clarification, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Thanks and regards
Please kindly rate this solution
Stelios
direct FixYa link: http://www.fixya.com/users/technical114

Power supply details are as follows:
Input voltage/frequency 100 Vac, 50/60 Hz (Japan)
120 Vac, 60 Hz (North America)
230 Vac, 50 Hz (Europe)
Output voltage/watt 12 V DC, 15 watt maximum

a device driver is a software for a specific hardware that allows the BIOS and Operating systems to recognise the hardwares available in the PC/laptop...
u need to check which hardware needs a driver for Win7 in the Device Manager and then look for the correct driver from the manufacurer of the HW

Scanners have a button for shipping look harder.
A slide switch normally on the bottom.

Try --right click on scanner program--properties-- compatability tab-- check "run this program in XP mode". Hope this helps

pressing scanner button on Ricoh 1075 the login screen does not come up.

HI,

Please make sure all the cords are connected properly between the scanner and the PC.Next have you tired using another USB cable wire?
Also make sure you have the latest drivers for your scanner.

Try these steps and let me know if you need any more help.

Thank you for using fixya

Help is here,
You have compatibility problems with visioneer and Vista, I helped a few people last week with the same problem.
I recommended them too www.cnet.com for the latest paperport download and got my Fixya button pressed.
Please remember to rate my efforts,
Paul 'W'
Onyer~EDson(:0) {#><U.K.

After downloading the visioneer 9420 driver file (found on the visioneer site, but before installing it, remove your old 8100 driver, then install the 9420 driver by running the .exe file you downloaded from visioneer. Then, use Device Manager, go to -update device drivers and in the listing you should see the 8100 listed. Double click on it, click on -update, go to -browse my computer for driver software, then go to -let me pick from a list, then you should see the 8100 scanner appear, click on it, click on next, and then it will install the 9420 driver. My 8100 is working great on a vista system. Don't get rid of that scanner! It works!

Right click scanner program--properties--compatability tab-- check run this program in Xp mode

Verified to work with Vista Home Premium x64 (should work for x32 as well):


1. Make sure your 8100 is unplugged.


2. Go to Visioneer's website and download drivers for the OneTouch 9420 scanner:

http://support.visioneer.com/products/home/9420/downloads_1.asp


3. Install the drivers. Nothing will work... yet, don't worry.


4. Now plug in your 8100. You'll get a message saying that Vista wants to find drivers. Select "Ask Me Later" or just cancel.


5. Next, open up Control Panel and then Device Manager. Find your 8100 in there (probably listed as "Unknown Device") and then right click on it and say "Update Driver Software". Now click "Browse My Computer For Driver Software" then "Let Me Pick From A List Of Device Drivers On My Computer".

6. Scroll down to "IMAGING DEVICES" then find Visioneer, then you should see the "Visioneer 9420" driver. Select it. You'll get a warning from Vista, but continue anyways. That's it... everything should work.

I had the same problem. After I downloaded the driver I disconnected the scanner.
Then restarted the PC and after up, plugged in the scanner to my USB, Windows found it and installed it. Now the system recognizes the scanner. However, I am still
looking for a user manual to know how to use the scanner. I performed a scan ok to the desktop, but cannot find the document on the system. ed

Unfortunately this scanner is at end of life and I do not think you will find any drivers for Vista.

Remove top cover then 4 screws from bottom.

Then start by prying along middle of rear edge. There is a catch in the middle so the top needs to be pried away from the bottom as the bottom is pushed in slightly.

The front has 2 double catches about an inch from the corners. First open the sides and rear, then push sideways (not up) to open them.

Scanner Page
Use "Get Adobe Reader" to get software to read the manuals, if you need it
Drivers and manuals are the very basic software for the scanner
Bundled software is also normally required or a suitable replacement to process the information from the scanner. However the links from here only seem to point to documentation -- no software
http://support.visioneer.com/products/home/EOL/8100/default.asp


You may be able to contact them about software using the contact us link at the bottom of the page. You should attempt to assure the charges to be assessed for the calls I believe makes it clear that 900 and 976 numbers incur charges -- see link below.
http://en.wikipedia.org/wiki/Premium-rate_telephone_number

Scanner doesn't work in Windows Vista.