Question about Visioneer OneTouch 8100 Flatbed Scanner

2 Answers

Visioneer 8100 connected via USB cable.

I have my scanner connected to a XP system with USB but the software says it is not connected. What should I do?

Posted by Lois Webb on

  • Lois Webb Apr 09, 2008

    I installed a new USB cable ... no fix.

  • Anonymous Jan 11, 2009

    my visioneer 8100 says the scanner is locked. I have tried downloading driver from Visioneer. formating my hard drive. nothing works

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2 Answers

Anonymous

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I had the same problem. After I downloaded the driver I disconnected the scanner.
Then restarted the PC and after up, plugged in the scanner to my USB, Windows found it and installed it. Now the system recognizes the scanner. However, I am still
looking for a user manual to know how to use the scanner. I performed a scan ok to the desktop, but cannot find the document on the system. ed

Posted on Feb 27, 2009

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arben pllana

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Try to change usb cable.Did it power on???

Posted on Apr 09, 2008

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Visioneer onetouch 8100 driver incompatibility


Hello.


I am a Support Engineer with Xerox Scanners.


The problem that you are asking is unclear, but I will try to answer as best as I can.

The 8100 scanner only support drivers for windows 98, ME, 2000, and XP SP 1.

We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

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1answer

Do not know how to hook up

I recommend using the USB cable. (Just like hooking up your printer)

Make sure that you download and install the software listed below
USB click here for the software
Visioneer doesn't allow you to download the software to utilize the scanner on their site. So hopefully you still have what came with the scanner. If not windows 7/vista should allow for very low level functionality.
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Lost installation cd for visioneer 7600 scanner usb one touch

Hi! I have the correct driver for the Visioner 5300 / 7600 that will work with Windows XP and Vista. I can provide you a copy with complete instructions for installation. Please e-mail me at: [email protected]. Subj: 7600 driver.
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Scanner

After downloading the visioneer 9420 driver file (found on the visioneer site, but before installing it, remove your old 8100 driver, then install the 9420 driver by running the .exe file you downloaded from visioneer. Then, use Device Manager, go to -update device drivers and in the listing you should see the 8100 listed. Double click on it, click on -update, go to -browse my computer for driver software, then go to -let me pick from a list, then you should see the 8100 scanner appear, click on it, click on next, and then it will install the 9420 driver. My 8100 is working great on a vista system. Don't get rid of that scanner! It works!
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Visioneer OneTouch 5300 Flatbed Scanner

Hi ! I have a GOOD, Working driver for the Visioneer 5300 USB scanner, to work with Windows XP and Vista. I also include detailed install instructions. Send me an e-mail to [email protected] . Put in Subject Line - 5300 USB driver.
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My Visioneer P7300 Scanner seems incompatibile with WIN XP

Hi Bob,

It's quite possible. Does the scanner connect to the computer via a USB or parallel (old style printer) port?

If the answer is USB, then I believe you might find what you need HERE.

My only reservation is the "P" in the model name you gave. I didn't find any Visioneer scanners w/ a "P" in the model name. However, this one lists drivers going all the way back to Windows 98SE. So, this may very well be the ticket.

Take a look at the picture of the scanner you see at the link I gave you. If it looks right, go ahead and download the manual and take a look at that. If, after viewing the manual, you're convinced it is for your scanner, then go ahead and download the drivers for it and install them on your XP system.

As always, make sure you create a System Restore point b4 making changes to your system like installing or uninstalling software or drivers.

Please, let us know if this worked for you. If you have any more questions at all on this topic, just hold of on rating the experts' contributions so the problem will remain open. (Once you assign ratings, the problem will be automatically closed and we won't be able to continue assisting you.) We will continue to work w/ you until you're all set and no longer need our assistance.

Thank you,
BJ @:)
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8100 Visioner conflicts with Vista

Verified to work with Vista Home Premium x64 (should work for x32 as well):


1. Make sure your 8100 is unplugged.


2. Go to Visioneer's website and download drivers for the OneTouch 9420 scanner:

http://support.visioneer.com/products/home/9420/downloads_1.asp


3. Install the drivers. Nothing will work... yet, don't worry.


4. Now plug in your 8100. You'll get a message saying that Vista wants to find drivers. Select "Ask Me Later" or just cancel.


5. Next, open up Control Panel and then Device Manager. Find your 8100 in there (probably listed as "Unknown Device") and then right click on it and say "Update Driver Software". Now click "Browse My Computer For Driver Software" then "Let Me Pick From A List Of Device Drivers On My Computer".

6. Scroll down to "IMAGING DEVICES" then find Visioneer, then you should see the "Visioneer 9420" driver. Select it. You'll get a warning from Vista, but continue anyways. That's it... everything should work.
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Visioneer One Touch 8100 Scanner

You need up-to-date driver software to detect it. Check your driver software availability.
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SCANNER

"download"?? You don't download, you install. Have you considered that the scanner might not be compatible with Vista? Here's the Visioneer site: http://support.visioneer.com/products/home/EOL/8100/downloads.asp
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How to get one touch to install on xp

The Visioneer 7600 USB scanner is not supported on Windows XP, although it may function properly on most systems. If you choose to install the software on Windows XP, we recommend creating a system checkpoint by using the Windows XP System Restore feature. During installation Microsoft displays a warning dialog because the driver you are installing has not been submitted to Microsoft for testing. Click the Continue button to complete the installation. If you experience any problems with your scanner or operating system, remove the software and restore to the point created before you installed the driver.
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