Solution for 12320 problem of recoh - Ricoh Aficio 2015 Copier

I faced this problem and ihope to help yo first be certain that your windows xp service 3 or 7 exception sp2 didn't work and be sure that ip and subnet musk and default gatway corresponding with your pc then dis activate antivirus and fire wall be certain that blocked if it's still appear that become aprotocol problem need it technician i will wait your respond good luck