Go to Canon support
here and enter "service error 5100" into the search box; you will get detailed instructions for correcting this error condition. (If you click on highlighted results, details ensue.)
The general instructions are as follows:
Solutions for service error 5100
Issue: ERROR: Service error XXXX appears while printing from the computer
1. Allow print head to cool down
2. Disconnect and reconnect the USB cable to ensure a secure connection
3. Press ON/OFF switch to reset the multifunction device
4. Remove foreign object from paper feed area (MP130)
5. The MP130 may require repair
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
×