It grabbed a sheet of paper crooked but it printed noisily. Now it won't clear. I restarted, turned off overnight, re-ran the install disk, moved ink cartridges back and forth, pushed paper halfway down (and then it runs it the paper straight thru), but still won't clear message so I can pint. Green light blinking.
Please help. Thank you.
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Check if
the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the
power.
2.Slide the cartridge carrier inside the
printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the
right-side of the cartridge carrier encoder strip
Note:
The
encoder strip is a plastic strip with small markings over its entire length.
The strip may appear to be translucent.
Reposition
the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the
inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to
the middle of the printer.
4. Gently move the top part of the printer
belt to the right.
5. Using an index finger, gently push
encoder strip (Figure 1) down and then back up, to get it back into the slot
located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear,
and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier
to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been
re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.
Ensure
the Paper Tray is Not Overfilled
Each
printer tray has a maximum capacity rating, and this rating is based on a
specific paper weight and or thickness. Consequently, situations might arise in
which the tray will not be able to accommodate the maximum number of sheets
listed in the printer specifications. Verify that the paper is not packed too
tightly in the paper tray.
Adjust
the Printer Paper Guides
Adjust
the paper guides to fit the size paper being used .The guides should be close
(1/16" or less) to the paper without touching, so that the paper stays
properly aligned without continually rubbing the guides.
Locate
and Remove Any Obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure the
kickstand (if there is one) is engaged.
2. Locate and remove any obstructions within
the printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for any
obstructions.\
6. Remove any visible obstructions.
7. Reinsert the paper.
Clean the
paper feed roller on the printer.
1. Power down the printer and disconnect the
power cord.
2. Remove all paper from the input tray.
3. Wipe the roller gently with a damp cloth.
Reseat
the Dell Printer Power Adapter.
If your
printer has a momentary loss of communication with your computer, it may be
necessary to reset the printer to re-establish communication. You can reset a
printer by unplugging the printer power cord from the electrical outlet and
from the back of the printer for 10 seconds then reattaching the cord at both
ends.
Check
with manufacturer if printer is still covered under warranty...
If yes
then get it replaced.....or else get a new printer
×
Leading
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
1.
Remove the sheets of paper from the feeder.
2.
Grab a flashlight and look inside the feeder for any debris or foreign objects.
3.
If you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
4.
If feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
5.
Check the cartridge area for any obstructions/debris in the cartridge carrier's
path or the paper path.
6.
If cartridge area is clear, close the cover.
7.
Re-brick your printer. Pull out the power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30
seconds.
8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.
2
Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there.
3
If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there.
4
If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way
5
If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder. 
button to try printing again. 189 views
Usually answered in minutes!
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