Question about Epson Stylus Photo 925 InkJet Printer

2 Answers

General error - see your printer Documentation for information about clearing the error.

General error message.

I stupidly loaded the wrong type of paper into the printer and grabbed it out from the rear of before i realized what i'd done now i get the general error messase that will not clear regardless of no paper being jammed or any other obstruction that i can see.

please help me if you can

Posted by Anonymous on

  • 2 more comments 
  • Anonymous Jun 22, 2008

    Hi thanks fir the tip But i did manage to yank all the paper out at the time so i know there is nothing stuck in the printer it just keeps give the general error message!

  • Lisadeangeli Aug 05, 2008

    I have the same problem. The printer makes a whiney noise when I turn it on and I get the same error message. I loaded the wrong type of paper into the printer and grabbed it out from the rear of before i realized what i'd done now i get the general error messase that will not clear regardless of no paper being jammed or any other obstruction that i can see.

  • Anonymous Mar 04, 2009

    general erro!!! waht can i do?pls help me..tnx

  • kuga08 Mar 04, 2009

    General Error!!!
    What can i do?
    Pls. help me..tnx


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2 Answers

Anonymous

I solved the problem .. during the ignition printer I inserted a sheet of paper in the printer (side cartridge) while the rollers running. the printer has expelled the sheet and the problem is solved

Posted on Jun 12, 2008

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I have the same problem. The printer makes a whiney noise when I turn it on and I get the same error message. I loaded the wrong type of paper into the printer and grabbed it out from the rear of before i realized what i'd done now i get the general error messase that will not clear regardless of no paper being jammed or any other obstruction that i can see.

Posted on Mar 22, 2009

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How do I clear the general message: See your printer documentation for information about clearing the error?

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The sgreen says general error, see your printer documentation for information about clearing the error.......of course I can't find the manual

Everything you need; manuals, drivers and interactive guide can be found here:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=26322&infoType=Overview


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1. When a General error message appears in the display on your printer's control panel, the print head may not be able to move because of some obstruction. Follow these steps:

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