Every time I scan a page it has a thick black line on the left side.

The oven paper (referred as ovenable paper some time), is made of wood pulp, coated with food grade silicone oil. It features in smoothness, high-heat resistance and non- stick, etc. The brightness of baking paper is over 88. The sizing value of baking paper is above 0.8.Its strength is more than 3000.

You need to adjust the position center of the scan materials.. The scanner pulls sheets fronm the center of the feeder. Using a single sample page to scan.. You need to move the feed guides the same distance as your black line - either to left or right as appropiate.. (Which side is the mark?) to find the center w/out leaving black line edges. Keep adjusting it till you eliminate the black line. Foxed me good first time I saw it..

Dear all
I have the same problem Please Help
Mark

Try cleaning the charge wire. Move the lime green plastic handle from one side of the image unit to the other in the groove. If this doesn't work you'll need a new image unit.$$$$$. note: Make sure green handle is moved completely to the right when finished or black line will occur.

NO, I DID NOT GET IT FIXED. YOU TOLD ME TO SCAN SOMETHING TO THE PC, WHICH I DID. SENT PAGE TO MICROSOFT WORD AND THE BLACK LINE WAS STILL THERE. I BELIEVE MY SOLUTION IS TO JUNK THIS THING AND BUY ANOTHER.

There should not be a thick black line at the bottom, but could be from several things, light coming in from somewhere is my first guess, toner is almost out or the ribbon is getting stuck on the inside at that point. You may have to call Cannon and ask them.

Sounds like part of your scanner is not functioning and reading black all the time. Probably best to return it for a replacement.

Steve

There is a tiny spec on the scanner glass. Cleaning it will make the line go away.

Sounds like the issue is with the scanner bulb. May not be moving across or warming up to full capacity.

Make sure the scanner is plugged in directly to the wall and not into a surge protector or a power strip. If problem is still there and you are in warranty you will need to replace the unit. If OOW then you should call and see if you can repair or upgrade the unit at a discounted price. If you want to speak to someone in English tell them you want mac support - they are in Canada.

Try turning the border removal on.