SOURCE: dell 5110cn printer error code 016-317
The 016-317 on this printer refers to the printer not being able to communicate with the MCU board. This is what you should do. This was pulled from support.dell.com. Which is the same troubleshooting trees as the phone/internet agents use. If this doesn't solve your issue, you will more than likely need to update the firmware of the printer, or replace the board. STEP: Reseat the controller card on the 5100cn-series printer.
Additional Information
CAUTION:
Before you perform any of the
following steps, read the Precautionary Measures warning (located in
the Resources/Additional Resources section) for your personal safety
and to prevent damage to the computer system from electrostatic
discharge.
To reseat the controller card, perform the following steps:
Figure 1 - Remove the Tray Rear Cover
Figure 2 - Remove the Three Screws
Figure 3 - Reseat the Controller Card
SOURCE: 016-317
I am sorry, I recently left that job and no longer have the documentation to answer most questions concerning xerox product fault codes.
My apologies, I just no longer have that information.
SOURCE: Corrupt Dell 2130cn laser printer
Apparently the controller board needs to be replace.
Dell has agreed to do this, despite that the service period has expired.
SOURCE: I have a Dell Laser
I have the same problem. I tried everything I found on the forums (Google search for error 016-317) and finally ended up calling Dell support. Technician arrived at the conclusion that I needed a new system board - $350 for the board and $110 for the technician to come out and fix it.
I am looking for a cheaper mother system board and and hoping, in my search, I come up with another, cheaper, solution. Good luck to you.
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