At the base unit press the MEMO button, then press one of the mailbox buttons(MAILBOX 1, MAILBOX 2, or MAILBOX 3) begin recording into the MIC at a adistance of 8 inches after the long beep. Press the MEMO button to end and save the recording. If a caller leaves a message without choosing a mailbox, the message will be recorded in mailbox 1. Here is a link to download the manual.
http://service.us.panasonic.com/OPERMANPDF/KXTG2770S.PDF
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