The most common causes for this problem are:1. The carrage has come unhooked from the guide belt. 2. The guide belt has gotton dirty. On the back side of the carrage is a clear plastic strip with hard to see lines on it. If this has gotten dirty, it can be cleaned with q-tips and isopropyle alcohol. If it has come unhooked, just move it up and down a little in the back of the carriage, it will usually slip back into place.
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