Question about Xerox DocuColor 12 Color Copier

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Problem 9-357 code

The printer star and give immediately error code 9-357.
What can I do ?

Thanks
Paolo

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  • lseberg Jan 06, 2009

    what do jaiku mean "nvm reset"?
    The printer says shut down and start in a moment, but same error appears

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  • 79 Answers

Pls do nvm reset use this code 776-063=0

Posted on Jul 28, 2008

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Am haveing xerox dc12 , and am faceing error code 9-357


Hi especially you will get this error-9-357, if the Black Toner Dispenser Broken.

Mar 08, 2011 | Xerox DocuColor 12 Printer

1 Answer

Error 9-357


The answer I found seems unlikely but please give this a try:
Solutions for : Black Toner Empty Message Related Fault Codes: 9-274, 9-357, 9-368, 9-400, 9-453

Solutions ranked by relevance:
  1. Replace the Toner (Dry Ink) Cartridge
  2. Power OFF, Wait 30 Seconds, Then Power ON

To investigate further please see this website:

http://www.support.xerox.com/support/docucolor-12/support/enus.html?operatingSystem=winxp&fileLanguage=en&&associatedProduct=fiery-ex12


Trust this is helpful. PLease vote to show your appreciation. :)

Dec 10, 2010 | Xerox DocuColor 12 Printer

1 Answer

Hi my printer PIXMA MP780 all in one is not working when switched on it gives me the erra message ##357. everything is on but its not working. Please help


357 ASF paper feed (AP) position error
Cause: An error occurs at the AP positioning in the ASF (Auto Sheet Feeder) unit.
Solution: (1) To reboot, press [OK] button or turn off and then on the power.
(2) Replace the SHEET FEED ***'Y.
(3) Replace the SPCNT board.

Nov 16, 2010 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Our xerox dc12 gives a message system fault turn power off the swith is on the right side pause and turn back on Code 9-357


Hi,
The error 9-357 normally refers to a toner issue.
This normally refers to a color/Black toner problem. Probably there is low toner sensor defect.
Check for the ink in the cartridges as well but before that try to vacuum and clean the toner dispenser. You must vacuum whole path which is used to transport the toner to developer unit.

Feb 28, 2010 | Xerox DocuColor 12 Color Copier

5 Answers

Xerox dc 12 error code 9-357


9-357 Black Toner Dispenser Broken.

Dec 19, 2009 | Xerox DocuColor 12 Color Copier

1 Answer

When i turn it(canon MP780)on, i see a error (##357). How can i fix it?


The service manual says this for ##357:
ASF paper feed (AP) position error.
AND ALSO:
##357 ASF paper feed (AP) position error
Cause: An error occurs at the AP positioning in the ASF (Auto Sheet Feeder) unit.
Solution: (1) To reboot, press [OK] button or turn off and then on the power.
(2) Replace the SHEET FEED ***’Y.
(3) Replace the SPCNT board.

Apr 04, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Error Code 9-357


Don't have the codes for that one BUT 09 --- codes always refer to drum/toner problems. Make sure the drum unit is plugged in properly, and cables/plugs etc secure

Jul 19, 2008 | Xerox DocuColor 12 Color Copier

5 Answers

Docucolor 12 error code HELP


9-357.
Black toner problem.Probably You have low toner sensor defect.
But try first to vacuum and clean black toner dispenser.You must vacuum whole path wich is used to transport black toner to developer unit.Then if printing B/W print only, you must print 10 full color sheets every 100 copies.

Sep 13, 2007 | Xerox DocuColor 12 Color Copier

2 Answers

Mp780 error code ##357


Try Canon Technical Support-maybe a defective printer to be replaced with a recon unit. failing that try www.fixyourownprinter.com

Jun 19, 2007 | Canon PIXMA MP780 All-In-One InkJet...

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