20 Most Recent Xerox DocuColor 12 Color Copier Questions & Answers


I am not sure what you are asking. Will you please give me some more info?

Xerox DocuColor... | Answered on Jul 20, 2018


Try cleaning the paper dust off the pickup roller.

Xerox DocuColor... | Answered on Nov 09, 2017


This error code indicates that the Xerox is not communicating with the finisher. The recommended method to resolve this is to power off the Xerox, wait 3 minutes after power is off, unplug the machine from the wall, wait 1 more minute and plug in and restart. If that does not help, it will require a call to the service number: 800-821-2797

Xerox DocuColor... | Answered on Aug 08, 2017


9-xxx Codes are all Xerographic problems such as toner problems, developer problems, Drum Cartridge problems, ADC (Auto Density Control) problems too.

Xerox DocuColor... | Answered on Oct 01, 2016


Xerox dc12 printer/copier error code

Xerox DocuColor... | Answered on Jun 26, 2016


How to replace feed clutch

Xerox DocuColor... | Answered on Jan 20, 2016


error code 010-319 replaced fuser still the same

Xerox DocuColor... | Answered on Dec 28, 2015


any 9 -xxx code is related to the xerographic area of the machine NOT the fuser area- you don't mention the model number so I can't be specific, but try the Drum/CRU/toner area, make sure you haven't dislodged anything (modules, plugs, sockets etc.)

Xerox DocuColor... | Answered on Mar 18, 2015


It is the developer. All colours should be changed at the same time. This can be accessed via the right hand side of the machine, when you remove the cover. (where the output tray is)

Xerox DocuColor... | Answered on Nov 15, 2014

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