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Question about Canon PIXMA MP780 All-In-One InkJet Printer

2 Answers

Mp780 error code ##357

Can't clear or reset this error code.(possible overflow ink full). Printer hardly used. Had recent problems with black ink cartridge 3E Any suggestions please?

Posted by Geoff Court on

  • 1 more comment 
  • Anonymous Oct 28, 2008

    hi
    i've the same problem... if i resolve it , i send you a answer


  • kambies Oct 30, 2008

    Error code ##357, not able to clear error

  • Anonymous Jan 17, 2009

    I just got error msg.#357 this afternoon when I tried to print. The machine is making a terrible rumbling racket when I press print or even copy. It sounds like something is jammed, but I can't find anything as hard as I look. I tried moving the ink cartridges to the far left and what I saw was a great deal of black ink on the left side in and around what I surmise is the purge plates. My husband tried removing the ink with cotton swabs, but so far nothing is working. I will try the alcohol next. Any other suggestions as to what might fix this?

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Anonymous

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Try Canon Technical Support-maybe a defective printer to be replaced with a recon unit. failing that try www.fixyourownprinter.com

Posted on Jun 19, 2007

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  • Master
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357 ASF paper feed (AP) position error
Cause: An error occurs at the AP positioning in the ASF (Auto Sheet Feeder) unit.
Solution: (1) To reboot, press [OK] button or turn off and then on the power.
(2) Replace the SHEET FEED ***’Y.
(3) Replace the SPCNT board.

Posted on Nov 07, 2008

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Message on printer "Waste Ink near full"............. Where is the waste ink tank?

Right under the resting place of the cassettes. However just emptying will not fix it you need to find the reset software for your model
It covers the whole of the bottom. Remove it carefully noting how it fitted. Make a solution of teaspoon of bleach to 1 cup water dunk in a few times to remove ink. Pat dry and finish carefully with a hair dryer on medium. Then replace and follow these instructions

Canon MP780 Waste Ink FULL Reset (Should work with MP700/730/750)
This reset should be used once waste ink counter reaches full and lock-out occurs.
- To select something... Use the '-' and '+' buttons and then the "OK" button.
- To go back... Use the "Stop/Reset" button
- To reset... Use the "On/Off" button (only after you've gone back as far as possible it seems)
  1. Service menu: Menu -> Scan -> Copy -> Scan (one at a time in sequence)
  2. Select "TEST MODE"
  3. Select "[8] ETC.."
  4. Select "[4] EEPROM CLEAR"
  5. Select "[1] INK COUNT"
  6. Press the [OK] button.
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please rate my help++++Thanks for using FIXYA
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Waste ink error message where is the waste ink?

The waste ink is in a pad that covers the whole bottom of the printer, underneath the print engine. You need a shop to remove all covers and the printer and replace the pads. Once changed they have diagnostic access to reset the ink counter. You can find instructions to reset the counter but soon ink will overflow and ruin the printer and possibly furniture.
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Screen says "waste ink near full" - what should i do?

1. hold RESUME then press & hold POWER
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3. you're now in service mode (you can release POWER now)

for waste tank reset is 4 presses of the RESUME button. To confirm, press POWER once
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Where is the waste ink tank?

Issue: Alarm / Power light flashes orange 8 times consecutively (Waste Ink Nearly Full Error)
Solution: Press the <RESUME/CANCEL> button to clear the error (1700)
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The printer has a built-in waste ink absorber to hold the ink used during print head cleaning. Eight flashes indicates that this absorber is nearly full.

Press the <RESUME/CANCEL> button on the printer to clear the error, so you can continue the print job. The printer will need to be serviced as soon as possible.


Issue: Alarm / Power light flashes orange 8 times consecutively (Waste Ink Nearly Full Error)
Solution: Press the <RESUME/CANCEL> button to clear the error (1700)
Waste ink absorber error 1700
The printer has a built-in waste ink absorber to hold the ink used during print head cleaning. Eight flashes indicates that this absorber is nearly full.

Press the <RESUME/CANCEL> button on the printer to clear the error, so you can continue the print job. The printer will need to be serviced as soon as possible.


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Waste Ink near full shows on screen. Won't print!

Hi ...

Cannon Pixma MP780 have an absorber and this error is related to this absorber.

This printer has an ink absorber that takes in ink during the printing and print head cleaning processes. The cleaning process is necessary in order to keep the print head nozzles from becoming clogged. Over the life of the printer, the amount of ink that the ink absorber has absorbed is calculated by the printer. Eventually, after substantial use, the printer will enter an error condition when the ink absorber is nearly full. At this point, printing is still possible. Press the <Stop/Reset> button to cancel the error. You will still be able to print for a short period. To protect the printer from damage, you will not be able to print at all once the ink absorber is full.
Canon recommends having the printer serviced before the absorber becomes full. Replacing the ink absorber is a complicated and potentially messy procedure. Even if the ink absorber is successfully changed, the ink absorber counter must be reset.

I would suggest that you take your printer to the nearest cannon service centre and get it repaired.

Don't forget to vote if this helps ... Cheers :)
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Error 6800

Error code 357 has to do with the print head & waste tank.

You can try and fix it yourself by performing the following:

-Turn off the printer.
-Open the top & both doors.
-Manually slide the ink cartridge carrier to the left.
-When you look back where the ink parks you will see a rectangular white assembly with 1 long & 2 short plastic tabs standing vertically.
-clean these carefully with a cotton swab & rubbing alcohol. They don't have to be perfect.
-NOW HERE IS THE HARD PART. Carefully reach around to the back of this assembly & move it forward. It should slide front to back easily. If it doesn't it's probably stuck with some dried ink.
Once this is free, slide the ink tray back, close evedrything up & start your printer.
The problem should disappear
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Repair

Error code 357 has to do with the print head & waste tank.

You can try and fix it yourself by performing the following:

-Turn off the printer.
-Open the top & both doors.
-Manually slide the ink cartridge carrier to the left.
-When you look back where the ink parks you will see a rectangular white assembly with 1 long & 2 short plastic tabs standing vertically.
-clean these carefully with a cotton swab & rubbing alcohol. They don't have to be perfect.
-NOW HERE IS THE HARD PART. Carefully reach around to the back of this assembly & move it forward. It should slide front to back easily. If it doesn't it's probably stuck with some dried ink.
Once this is free, slide the ink tray back, close evedrything up & start your printer.
The problem should disappear.

good luck!
Brad Nelson
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CANON MP 780 WASTE INK COUNTER RESET
Enter Service Mode : Menu – Scan – Copy – Scan
Select #7 PRINTER in the service mode, and
input “0” at # 5 INK ABS CAPA.
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Please help!

This printer has an ink absorber that takes in ink during the printing and print head cleaning processes. The cleaning process is necessary in order to keep the print head nozzles from becoming clogged. Over the life of the printer, the amount of ink that the ink absorber has absorbed is calculated by the printer. Eventually, after substantial use, the printer will enter an error condition when the ink absorber is nearly full. At this point, printing is still possible. Press the <Stop/Reset> button to cancel the error. You will still be able to print for a short period. To protect the printer from damage, you will not be able to print at all once the ink absorber is full.

You will have to have these replaced by Canon because it is a difficult and messy job.
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