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Docucolor 12 error code HELP

The printer just stopped and an error code came up 9-357 The printer said to turn of and then back on. does not work. HELP would love to know the problem

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  • Perfect12 Nov 10, 2007

    Hi There got a xerox problem, has an error code of 9-343 can you help?

  • Anonymous May 17, 2008

    I have the same problem. but how can i reset it.

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Anonymous

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9-357.
Black toner problem.Probably You have low toner sensor defect.
But try first to vacuum and clean black toner dispenser.You must vacuum whole path wich is used to transport black toner to developer unit.Then if printing B/W print only, you must print 10 full color sheets every 100 copies.

Posted on Nov 02, 2007

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Error 10-162 please tell me say paper jam 3 and 4, there is no paper jam

Posted on Apr 03, 2008

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Error code 004

Posted on Dec 11, 2007

Anonymous

If the error code comes up reset the code by turning it off then count 5 sec then turn it on if then ddnt work,ofen the front and see if theres pieces of paper stock underneith

Posted on Oct 03, 2007

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PLEAZ CHECK THE CARTRIDGES

Posted on Sep 16, 2007

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